Automotive Parts Counter Specialist - Lexus

• →Establish an ongoing support relationship with wholesale customers by answering questions and assisting them in obtaining needed parts.
• →Promote the sales of appropriate parts and accessories by accurately identifying the customer's needs and promoting the benefits of using genuine Lexus parts. Use parts equipment and information resources to accurately identify needed parts.
• →Achieve retail facility goals for parts sales by generating high: Sales of Lexus parts and accessories, number of counter tickets and repair orders processed, parts and accessories sales per order, parts and accessories sales per counter ticket.
• →Handle orders and requests for information efficiently via telephone as well as over-the-counter customers by understanding the Lexus parts system and ordering procedure.
• →Maintain and prepare records by writing invoices, maintaining customer back-order files, and receiving/ duplicating repair orders.
• →Maintain inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock.
• →Order non-stock or special order parts by preparing parts requisitions for these items.
• →Follow up on special ordered items, and notify the customer and technicians when received.
• →Follow up the sales process by issuing parts and accessories to mechanics and providing delivery service of orders using parts truck.

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits along with our focus on employee growth and development are just a few reasons you will want to consider joining Rallye!

• Clean and valid driver's license.
• Previous parts counter experience required, Toyota/Lexus experience strongly preferred.
• Excellent verbal/written communication and organization skills.
• Outgoing and patient personality with outstanding customer relations ability.
• Professional personal appearance.
• CDK experience preferred.
• Must be able to lift 40 pounds.