New
$50,000.00 - $60,000.00/yr

Account Representative, Grocery & Drug

2 Locationsmid
Customer SupportCustomer Service Representative
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Quick Summary

Key Responsibilities

Assist the Director of Sales, in the day-to-day operation of key customer account activities. Act as key customer liaison – ensuring that outstanding service is given to the customers,

Technical Tools
Customer SupportCustomer Service Representative

The Account Representative, Grocery & Drug manages specific job functions and responsibilities associated with Account Activity that include Inventory, Item Setup, SKU Management, Sales Orders, as well as anything needed to handle Account requests.

What You Will Be Doing: 

  • Assist the Director of Sales, in the day-to-day operation of key customer account activities.
  • Act as key customer liaison – ensuring that outstanding service is given to the customers, meeting each individual customer’s needs.
  • Manage the day-to-day operations of customer ordering, scheduling, and tracking.
  • Respond to customer inquiries regarding: product, service, general questions, etc.
  • Coordinate all efforts and communicate constantly with the three Readerlink distribution centers as well as our field service staff.
  • Analyze prior and current sales trends and work to develop additional meaningful reporting metrics.
  • Other duties may be assigned, directed, or requested.

What You Will Need: 

  • Bachelor’s degree in Business or a related field is required.
  • Ability to multitask and prioritize multiple projects/requests.
  • Excellent interpersonal skills – in-person, phone, email, presentations, etc.
  • Fast learner, team player, and aggressive problem solver.
  • Desire to advance and grow within the company.
  • Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required. 
  • Must have excellent communication skills, both written and verbal.
  • Ability to speak with all levels of the organization and outside partners.
  • Ability to communicate complicated information to others.
  • Must be proficient in basic mathematics: addition, subtraction, multiplication, and division.
  • Ability to do algebra, calculate figures and amounts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • The work performed is in an office environment.
  • The noise level in the work environment is usually moderate at low decibels.
  • Must be able to work in a fast-paced, team environment.   

Salary: $50,000.00 - $60,000.00

Employee Benefits Include:

Health Plans - Medical, Dental & Prescription

Flexible Spending Accounts - Health & Dependent Care

Life and Accident Insurance

Vacation Pay & Paid Holidays
401(k) with Company Match
Author Events
Publisher-sponsored Book Club

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.
ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please email your request to info@readerlink.com, or call: (708) 356-3737.

Location & Eligibility

Where is the job
Not specified
Location terms not specified
Who can apply
Same as job location

About this job

Pay per year
$50,000–$60,000 a year
65% above the $33,280 median for Customer Service Representative jobs on Jobera (1,772 salaries).
Posted
3 days ago
Employer
has 28 open jobs on Jobera.

Listing Details

Posted
October 16, 2026
First seen
October 16, 2026
Last seen
October 19, 2026

Posting Health

Days active
2
Repost count
0
Trust Level
68%
Scored at
October 19, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Account Representative, Grocery & Drug$50,000.00 - $60,000.00