Human Resources Benefits Associate

Coordinates the administration of employee benefit plans and provides up-to-date benefits information to the university community

• Reconciles, submits payment, and maintains records for various vendor bills, and coordinates benefit plan audits
• Processes benefit changes and communicates those changes to appropriate departmental staff and vendors
• Coordinates payment of employee premium contributions, and assists with annual open enrollment and recertification processes
• Coordinates the day to day functions of the benefit programs and communicates with vendor representatives to resolve issues, improve processes and maintain compliance with applicable laws, regulations and policies
• Reviews completeness of and processes applications for various educational programs
• Assists employees with benefit questions and provides excellent customer service by providing direction and resolution to employee matters in a courteous and timely manner
• Works as part of a cross functional team to implement benefit programs
• Conducts new employee benefits orientation
• Performs other duties as assigned

• High school diploma or equivalent (GED)
• Experience working in benefits administration or in other related work
• Proficiency in Microsoft Office Word, Excel and Outlook
• Ability to organize tasks effectively with keen attention to detail
• Excellent verbal and written communication skills

• Bachelor's degree
• One or more years of experience working in benefits administration

Qualified candidates must live or relocate to live within a daily commuting distance of the Providence Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnic and national origin, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, sexual orientation, veteran status, or any other protected class.

Advertised: 21 Oct 2026 Eastern Daylight Time
Applications close:

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