IT Technician in the Learning Environment Services Team

• Offer technical assistance in supporting centrally timetabled classrooms
• Maintain and resolve issues related to classroom equipment (both audio-visual and IT)
• Provide general classroom support including hotline services
• Work on shifts, during weekends, and on public holidays occasionally

• A diploma or above in Information Technology/Engineering/Multi-Media/Theatre and Entertainment Arts or a related discipline
• At least 3 years’ relevant post-qualification experience in audio-visual fields
• A good command of written and spoken English and Chinese
• Strong communication, customer service, analytical and problem-solving skills
• Self-motivated and a good team player
• Preferably with some of the following experience/knowledge/qualifications:

1. Setup, maintenance and troubleshooting of audio-visual equipment and system (e.g. signal issues, connectivity problems, and optimization of system performance)
2. Familiarity with audiovisual equipment, audio mixing boards, amplifiers, and audio - signal processing equipment
3. PC (including Virtual PC) configuration, management and support
4. Certification on ITIL, CTS and relevant experience in project management

 Applicants who have responded to the previous advertisement (Ref.: 533608) need not re-apply.

The University only accepts online application for the above post.  Applicants should apply online and upload an up-to-date C.V.  Review of applications will start as soon as possible and continue until April 30, 2026, or until the post is filled, whichever is earlier.

The University is an equal opportunities employer and
is committed to equality, ethics, inclusivity, diversity and transparency

Applications Open: Feb 13 2026 China Standard Time
Applications Close: Apr 30 2026 11:55 PM China Standard Time

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