Lead Counsellor

Recovery Steps Cumbria - Carlise & Penrithlead

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Quick Summary

Key Responsibilities

Recognised

Requirements Summary

27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life ass

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Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role

This role involves providing structured counselling / psychosocial therapies to service users and their close family members as required. Also providing management of the countywide counselling service within Recovery Steps Cumbria and operational support to trainee counsellors on placement at the service.

What You’ll Do

Coordinate, manage, and lead an accessible counselling service with clear pathways and risk governance.
Hold clinical governance and safeguarding accountability for the counselling element of the service.
Create and maintain clear pathway for the counselling service from referral point to exit.
Provide robust assessments of clients mental health needs and suitability for psychological intervention, allocate correctly with counsellors, volunteer/Student counsellors as appropriate to their capacity and skills.
Provide supervision, guidance, and reflective practice spaces for counsellors, volunteer and trainee counsellors ensuring high quality of care.
Implement systems responsive to differing levels of risk, complexity, and need; escalate safeguarding promptly.

To Succeed in This Role, You’ll Need:

Recognised qualification in Counselling or Psychotherapy (Level 4 or above) BACP accreditation / UKCP registration (or equivalent)
Recognised certificate in counselling supervision

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What We Offer

~1 min read

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

✓27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

✓Pension scheme with 4.5% employer contribution, matched up to 6.5%

✓Life assurance (3× annual salary)

✓Enhanced sick pay and family-friendly pay

✓Birthday leave and the option to buy up to 5 extra days’ annual leave

✓Professional fee reimbursement for relevant qualifications

✓24/7 online GP access and Employee Assistance Programme

✓Recognition and long service awards via our Way to Go and Aspirations portals

✓£500 Recommend a Friend bonus

✓Cycle to Work scheme and Credit Union membership

✓Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

✓Free will writing service and wellbeing initiatives throughout the year

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-10-31