Outreach Worker

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

As an Outreach Worker, you will work as part of a wider team to provide housing support and street outreach services, with the aim to accommodate those who are rough sleeping and support those who are vulnerably housed. To deliver a support package to help clients to live independently and progress towards sustained housing recovery. Due to the nature of the role, a driving licence and access to a vehicle is required.

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  Specialising in delivery of outreach services for adults who are currently sleeping rough, or at risk of doing so.  

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  Support clients with obtaining suitable accommodation and support tenancy sustainment. 

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  Undertake outreach sessions, including referral agencies and other stakeholders to publicise the service, receive referrals and give signposting advice.  To attend any relevant multiagency meetings as required.  

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  Undertake regular needs assessments and develop comprehensive support / risk plans to identify how individual service user needs will be met in order to help each service user live independently within the community and achieve sustained outcomes.  

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  Support Service Users to live independently within the community and achieve sustained recovery by supporting Service Users to achieve economic wellbeing, participate in education, training or other learning activities, develop or sustain a healthy and safe lifestyle and make a positive contribution to society.    

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  To record case notes, input information onto the database promptly and maintain any other relevant Management Information Systems as required in order to ensure effective case management and assist monitoring and evaluation of service delivery.

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  To liaise with statutory and other appropriate agencies / network/ forums to contribute to the development of a comprehensive needs and risk assessment for each client and general service provision. 

• NVQ Level 3 in Health & Social Care (or equivalent relevant subject).

• An understanding of issues that people face in their everyday lives.

• Ability to maintain and work within professional boundaries.  

• Knowledge of completing service user assessments including comprehensive and risk assessments.  

• Experience of supporting vulnerable people.   

• Knowledge of safeguarding adult and child protection policies.

To view the full job and person specification, please click here.

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: