Recovery Worker

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

Waythrough Services range from 24-hour residential care with nursing to floating support in peoples own homes. Some require evenings, weekends, nightshifts (waking or sleeping) and on-calls.

The people we support are central to everything we do. Each person who uses our services – residents or clients – is a unique individual and they all deserve to be treated as such.  Princess Court is a 24 hour Supporting Housing for those experiencing mental health difficulties. Often multiple and complex needs will arise, and you may need to be able to support in some of these areas also. As such, your responsibilities may vary from day to day.

• →To support the people using our services to achieve their life goals and improve their quality of life
• →To work on both practical and emotional life skills towards independent living/ greater independence
• →To assist with the safe and successful daily running of the service including housing management related tasks
• →To work as part of a team towards agreed service/contract targets
• →To work as part of a team to provide a service in line with the organisation’s mission and values

Assist people using our services to:

• →Manage and improve their own physical and mental well-being
• →Support the development of independent living skills, including budgeting, community engagement and access to services
• →Encourage choice, control and active participation in decision-making

Ensure the safe running of the service:

• →Assess the wellbeing and welfare of people we support on an ongoing basis
• →Maintain professional boundaries and act in line with the Code of Conduct
• →Keep our service compliant with legal regulations
• →Maintain accurate, timely and confidential records in line with GDPR and organisational policies 

Keywork:

• →Oversee your own caseload of key clients
• →Work with individuals to develop agreed, meaningful and achievable person-centered plans with positive outcomes that meet the individual’s aspirations
• →Promote physical, mental and emotional wellbeing
• →Ensure positive risk assessments are created and implemented in line with our policies and procedures
• →Signpost people we support, to other services for additional support 

Manage your own workload:

• →Plan and carry out your core areas of responsibility
• →Complete accurate and timely computerized records via our database
• →Liaise with external agencies - such as community mental health teams, multi- disciplinary teams and carers - building relationships and projecting a positive image of the service
• →Effectively monitoring and managing your own wellbeing through debriefing and discussions with your manager and colleagues
• →Keep up to date with organisational developments
• →Contribute positively to team working, handovers and service delivery 

• 2-years experience of working in a mental health, complex needs or supported accommodation setting
• Experience of facilitating therapeutic and coping strategies in relation to Mental Health well-being and crisis situations.
• Experience of, and commitment to, promoting and implementing equal opportunities, diversity and inclusion for vulnerable people
• Experience of working respectfully with individuals offering advice, guidance, and support on housing and appropriate tenancy related information
• Experience of Housing Management practice and knowledge of Housing legislation & welfare benefit legislation
• Experience of supporting individuals to maintain their own accommodation, including benefit advice, budgeting and life skills

To view the full job and person specification, please click here.

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: