HIKINEX

A growing service-based organization is seeking a highly organized and customer-focused

Plumbing Estimator to join its team. The ideal candidate will be a journeyman-level plumber with

strong communication skills and the ability to manage multiple leads, sold projects, and active

jobs simultaneously. This role is responsible for performing on-site estimates, developing

accurate pricing, managing sold plumbing projects from approval through completion, and

providing technical support to plumbing technicians in the field. The Plumbing Estimator will play

a key role in supporting sales growth, operational efficiency, and customer satisfaction.

• →Sales & Estimation: Perform on-site estimates, evaluate project scope, and develop accurate plumbing pricing.
• →Lead & Project Management: Manage active leads, pending estimates, sold projects, and ongoing jobs to ensure timely follow-up and completion.
• →Customer Communication: Communicate professionally with customers regarding estimates, approvals, scheduling, and project updates.
• →Project Coordination: Coordinate approved and sold work with dispatch, technicians and management to ensure smooth execution.
• →Field Technical Support: Provide troubleshooting guidance and technical support to plumbing technicians in the field as needed.
• →Documentation & Organization: Maintain accurate and organized records of estimates, proposals, approvals, and project notes within internal systems.
• →Relationship Management: Build and maintain strong customer relationships and address issues promptly and professionally.

• Maryland Journeyman Plumbing License required
• Strong knowledge of plumbing systems, troubleshooting, and applicable code requirements.
• Experience in plumbing sales, estimating, account management, or a related customer-facing role preferred.
• Strong organizational and time-management skills with the ability to manage multiple projects and priorities.
• Excellent verbal and written communication skills.
• Detail-oriented with strong follow-through and accountability.
• Experience/familiarity with ServiceTitan is preferred.
• Valid driver’s license with a clean driving record.