Property & Lease Administrator- ZR_2667_JOB

Red Ember Recruitment is seeking a suitably experienced and organised Property & Lease Administrator to manage and coordinate property administration, lease agreements, occupancy processes, inspections and resident relations across a property portfolio. The successful candidate will serve as a central point of coordination between residents, prospective residents, Finance, Facilities, Marketing and Management, ensuring efficient administration, accurate recordkeeping, compliance with applicable legislation and the delivery of professional, resident-focused service. Lease and Occupancy Administration Administer lease agreements, occupancy agreements and related documentation. Coordinate occupancy processes and maintain accurate property and resident records. Monitor occupancy administration and support occupancy objectives. Ensure property administration processes are completed accurately and efficiently Property Inspections and Quality Control Coordinate property inspections and related administrative processes. Maintain inspection records and documentation. Support property quality-control processes and follow up on property-related matters with the relevant departments. Tenant and Resident Relations Serve as a point of contact for existing residents and prospective residents. Respond to resident and customer enquiries professionally and timeously. Coordinate property-related communication between residents and internal stakeholders. Maintain a customer-service-oriented approach while respecting resident rights. Legal and Compliance Administration Maintain lease and occupancy documentation in line with applicable requirements. Apply relevant rental housing legislation where applicable. Support compliance with property administration procedures and applicable legislation. Ensure records are accurate, complete and properly maintained. Marketing and Occupancy Management Liaise with Marketing and Management regarding occupancy-related processes. Assist with the administration and coordination of prospective resident enquiries. Support initiatives aimed at achieving occupancy objectives. Reporting and General Administration Maintain accurate property, lease and occupancy databases. Collect, update and manage relevant property and resident information. Prepare and maintain administrative records and reports. Coordinate with Finance, Facilities and Management on property-related matters. Requirements Valid Code 08 driver's licence. Minimum of 3 years' experience in property administration, leasing or real estate administration. Proven experience managing lease agreements and occupancy processes. Experience dealing directly with residents and customers. Experience working with property management systems. Computer literacy. Advantageous Qualifications and Experience Certificate or Diploma in Property Administration, Real Estate, Business Administration or a related field. Experience in retirement villages, senior living facilities or housing administration. Strong lease administration and occupancy management skills. Knowledge of applicable rental housing legislation. Excellent written and verbal communication skills. Strong customer service and resident relationship management abilities. Excellent planning, organisational and time-management skills. Resource management capabilities. Strong attention to detail and accurate data management. Ability to coordinate multiple administrative processes and liaise with different stakeholders. Professional, service-oriented approach.