Customer Service Representative

Healthcare shouldn’t be something you worry about when taking care of your family.

That’s why when you join Redirect Health, your healthcare costs nothing out of your paycheck—and the same is true for your spouse and children.

• No monthly premiums
• No deductibles
• No surprise medical bills

Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.

This isn’t a perk.
It’s part of our mission.

• Serve Redirect Health members and internal care teams
• Be responsible for timely, compassionate member support, accurate documentation, and smooth care coordination
• Directly impact how safe, supported, and confident members feel when accessing care

• →Creating calm, reassuring experiences for members
• →Staying attentive to both details and emotions
• →Consistently meeting response-time expectations while delivering compassionate care