Luxury Timepiece Manager in Waiting - SouthPark Mall

United States·CharlotteFull-timemid

OtherManager

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Quick Summary

Key Responsibilities

Integrity – Do what’s right,

Technical Tools

OtherManager

At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We are constantly evolving, embracing new technology, and premium brands to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact.

As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with OMEGA and TAG Heuer at SouthPark Mall. These boutiques are exclusively operated by REEDS Jewelers under the OMEGA and TAG Heuer brands, offering an opportunity to help lead stores dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We’re looking for an energetic and driven Manager in Waiting to join our exceptional team, deliver an unforgettable client experience, and uphold the excellence of these luxury brands.

Responsibilities

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→Drive store performance, exceeding sales goals and KPIs
→Leverage sales analytics to drive strategy and opportunity
→Lead by example as a selling manager and brand ambassador
→Oversee visual presentation, product mix, and promotional execution

Deliver a seamless, personalized luxury experience to every customer
Inspire the team to build long-term client relationships through effective clienteling
Drive special events and creative engagement with clients
Lead from the floor during peak moments and events
Actively seek and respond to client feedback

Support the store manager to recruit, train, and retain top-tier talent
Create a culture of accountability, performance, and celebration
Facilitate continuous learning

Support manager's delivery flawless execution of daily operations
Support inventory, security, and loss prevention
Oversee compliance, safety, and store policy adherence
Support back-of-house organization and optimize operational efficiency

We lead through REEDS’ core principles:

Integrity – Do what’s right, always
Performance Excellence – Drive results and growth
Stewardship – Build trust at every turn
Professionalism – Lead with confidence and consistency
Entrepreneurial Spirit – Think boldly, act decisively
Team Orientation – Support, uplift, and collaborate
Passion – Love what you do and share it with others

Requirements

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3+ years of leadership experience in luxury, specialty, or jewelry retail
Proven track record of meeting/exceeding sales goals
Strong leadership presence and talent development capabilities
Proficient in POS systems, Microsoft Office, and digital commerce tools
Availability to work a flexible schedule, including nights, weekends, and holidays
High School Diploma or Equivalent
Ability to stand for long periods of time and carry up to 30 lbs.
Legal authorization to work in the U.S.

GIA coursework or certification
Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience

What We Offer

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REEDS Jewelers offers a comprehensive compensation program that includes, medical, prescription, dental, life and long-term disability insurance as well as 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.