Sr. Director, Decision Support

The Sr. Director, Decision Support position will lead in the development of Decision Support reporting solutions at Regal Medical Group in order to support the Executive Management Team’s business objectives.

Essential Duties and Responsibilities include the following:

1. Departmental Leadership and Management: Provide strategic leadership and day-to-day management of the Decision Support Department, including staff supervision, performance evaluations, recruitment, hiring, training, and work delegation. Foster team development through regular meetings, reporting quality reviews, and career growth opportunities. Drive continuous process improvement and train staff to clarify reporting requests and business objectives to ensure accurate, relevant analysis and efficient delivery.
2. Business Intelligence and Technical Leadership: Champion business intelligence initiatives, provide technical guidance, and mentor the Decision Support team in reporting technologies and healthcare business operations to enhance business processes and support data-driven decision-making.
3. Reporting Automation and Process Improvement: Identify opportunities to automate manual processes and implement reporting technologies that improve data collection, accuracy, productivity, operational efficiency, and access to information.
4. Business Analysis and Strategic Recommendations: Analyze complex healthcare business issues and provide actionable recommendations to management to identify improvement opportunities and support strategic decision-making
5. Technology Evaluation and System Enhancements: Evaluate emerging reporting technologies and assess the feasibility and business value of system enhancements to improve Decision Support capabilities and support Regal Medical Group’s strategic objectives.
6. Reporting Platform Reliability and Data Integrity: Maintain the integrity and continuous operation of reporting platforms, ensuring accurate and timely data replication across reporting environments.
7. Mission-Critical Reporting: Ensure the reliable and continuous availability of mission-critical, real-time management reports to support timely business decisions.
8. HIPAA Compliance and Data Security: Ensure the confidentiality and appropriate release of protected health information (PHI) in compliance with HIPAA and applicable privacy regulations.

The pay range for this position at commencement of employment is expected to be between $225,000  and $250,000 year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.

Full Time Position Benefits:

The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.

Health and Wellness:

• Employer-paid comprehensive medical, pharmacy, and dental for employees
• Vision insurance
• Zero co-payments for employed physician office visits
• Flexible Spending Account (FSA)
• Employer-Paid Life Insurance
• Employee Assistance Program (EAP)
• Behavioral Health Services

Savings and Retirement:

• 401k Retirement Savings Plan
• Income Protection Insurance

Other Benefits:

• Vacation Time
• Company celebrations
• Employee Assistance Program
• Employee Referral Bonus
• Tuition Reimbursement
• License Renewal CEU Cost Reimbursement Program
• Business-casual working environment
• Sick days
• Paid holidays
• Mileage

Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

Required Qualifications and Skills

• 10+ years of managed care experience, including at least 5 years in management or leadership.
• 5+ years of progressive healthcare data analytics experience in decision support, informatics, analytics, programming, or management.
• In-depth knowledge of healthcare performance metrics, including Medicare Star Ratings, HCC, and HEDIS, and compliance reporting, including ODAGs and Medicare Part C.
• Expert-level Microsoft SQL Server coding skills, with strong experience developing reports using SSRS and Crystal Reports and implementing ETL processes using SSIS.
• Knowledge of relational databases, data warehousing, contract modeling, and PMPM cost analysis by provider category.
• Proficiency in EZCAP, Microsoft Access, Excel, and VBA.
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Strong analytical, problem-solving, communication, organizational, and project management skills, with sound judgment, attention to detail, initiative, flexibility, and a self-directed, results-oriented approach.

Technical Skills / Proficiencies:

• Expert level SQL skills
• Visual Studio
• Data warehouse
• SSRS report development
• Expert level Excel skills
• Tableau Dashboard development
• Access database development / VBA
• Crystal Reports
• Leveraging technology to automate manual process