Senior Product Manager

Base pay offered may vary depending on job-related knowledge, skills, and experience. Equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

You’ll own product areas across Remedys’ clinical and operational platform, which may include:

• Provider & Clinical Workflows: Clinical task management, provider queues, patient encounters, clinical documentation, messaging, scheduling, and care-plan workflows.
• Prescribing & Pharmacy: E-prescribing, prescription management, medication configuration, pharmacy routing, fulfillment workflows, refills, and pharmacy integrations.
• Clinical Platform & EHR: Core functionality supporting patient charts, clinical notes, documentation, patient history, alerts, orders, and provider decision-making.
• Operational Workflows: Building scalable tooling for Clinical Operations and Customer Support that reduces manual work and enables teams to manage increasingly complex patient journeys.
• Billing & Subscription Workflows: Connecting treatment plans, medications, subscriptions, billing cycles, and fulfillment into coherent patient and operational experiences.
• Third-Party Integrations: Owning integrations with pharmacy networks, prescribing platforms, scheduling systems, payments, identity verification, and other healthcare infrastructure.
• Platform Expansion: Supporting the launch and migration of new brands, service lines, clinical programs, and operational teams onto a shared platform.

Develop a deep understanding of the clinical and operational systems you own and define the roadmap for improving them.

Balance immediate operational needs with longer-term platform investments, identifying when to solve a problem for a specific workflow and when to build reusable capabilities that can support multiple brands and service lines.

Partner directly with providers, Clinical Operations, Customer Support, Pharmacy Operations, Legal/Compliance, and other stakeholders to understand workflows and pain points.

Turn ambiguous requests such as “providers are struggling with this workflow” into clearly defined product problems, requirements, and scalable solutions.

Challenge proposed solutions when appropriate and help teams distinguish between product problems, operational process problems, and policy decisions.

Lead products and features from discovery through launch, including:

• Problem definition and user research
• Requirements and product specifications
• Workflow and edge-case definition
• Prioritization and roadmap decisions
• Partnership with design and engineering
• QA and launch readiness
• Stakeholder communication and training coordination
• Post-launch measurement and iteration

You’ll be expected to stay close to implementation and understand how product decisions translate into system behavior.

Develop deep empathy for the people operating the platform every day.

Design workflows that allow providers and operational teams to move quickly while maintaining appropriate clinical documentation, permissions, auditability, and safeguards.

Look for opportunities to replace manual processes, fragmented tooling, and institutional knowledge with scalable platform capabilities.

Partner closely with engineering and external vendors to build and improve integrations across the healthcare ecosystem.

Understand how data and actions move across systems, from patient onboarding and clinical review through prescribing, pharmacy fulfillment, billing, and ongoing care. Own product requirements for interoperability, data integrations and migrations, and resilient workflows that account for external system failures and edge cases.

Partner with business, clinical, and operational leaders to launch new service lines and onboard brands onto the platform.

Define the clinical, pharmacy, billing, operational, and patient workflows required for launch, and identify where existing platform capabilities need to evolve or scale.

Lead product requirements for platform and data migrations from legacy systems, ensuring continuity of patient data, clinical workflows, and operations throughout the transition.