Executive Director - Senior Living

The Executive Director (ED) will provide proactive leadership, overall direction, administration, and management of all aspects of the community to include effective employee management and solid financial performance. The Executive Director will ensure fulfillment of our commitment to provide residents with excellence in quality within an upscale senior living environment unequaled in the industry.

The ED will report directly to the Regional Vice President of Operations and will independently operate an inspiring and professional property that reflects excellence and an “above the line” creative environment. They will provide visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to resident care, facilities, food service, life enrichment activities, housekeeping, and staff interactions.

• →Responsible for the financial performance of the community, operating within the approved budget, meeting and ideally exceeding established performance outcomes and company targeted operating income.
• →Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention.
• →Lead the marketing and positioning of the community through personal involvement with strategy and sales initiatives.
• →Create the focal point for senior living in the area through clearly communicating the image and brand of the company.
• →Build positive service-focused relationships with residents of the community, their families, and staff members.
• →Ensure compliance with state and other government regulations.
• →Hire, develop and retain high quality multi-functional teams.

• →High Judgement and Diplomacy: Seeks diverse perspectives and critical input, manages an appropriate sense of urgency with the team motivating them to perform at a higher level.
• →Effective & balanced Conflict Resolution experience.
• →Servant Leadership & Pegasus Senior Living Culture Fit: Is mission-oriented and purpose-driven. Demonstrates a joy in serving others. Is a humble, compassionate, and authentic leader. Tenacious in reaching ambitious goals and driven by success for the company. Loves learning and always seeks self-improvement.
• →Hires and Develops the Best: Demonstrated success in selecting, developing, and retaining large teams of quality front-line staff. Hires caring, talented and motivated people, inspiring them to deliver their best.
• →Education: Associate degree required or years of experience equivalent; bachelor’s degree strongly preferred.

PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.

• Sales skills: Experience overseeing sales with significant accomplishments in building a customer service experience. Understands the sales process from generating prospects, using analytics & closing agreements.
• Financial Acumen: Nimble in managing both top-line results and expense control. Strategically manage pricing to consistently accomplish business goals.
• Operational Excellence: Demonstrates operational excellence by applying company standards while holding the team accountable. Has experience successfully managing volatile business cycles and operations and consistently delivering results/outcomes.