Production Manager

Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started!

In this position, you will:

• Monitor daily performance of all installation and production employees and subcontractor crews

• Have consistent and prompt communication with crews and customers to ensure a positive experience and proper execution of contracts

• Maintain quality control program from product ordering, receiving, delivery, and installation

• Perform general hiring and terminations of all Installers, sub-contractors, and production related employees

• Consistently review strategies to improve overall efficiency

• Assist with and handle customer complaint resolutions

• Must have a valid driver’s license and good driving record

• 5+ years of Residential Remodeling experience, specifically with replacement windows

• 2+ years of Project Management experience

• Experience resolving conflict

• Strong communication & customer service skills

Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. 

If you have a question regarding your application, please contact TA@renuityhome.com

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