Senior Counsel

San Franciscofull-timesenior

OtherCounsel

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Quick Summary

Overview

ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support,

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OtherCounsel

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.

We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.

Let's build the future together.

About the Role

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Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!

We're hiring our first Senior Counsel to build Retell's legal function from the ground up. You'll report directly to the founder and be Sales' go-to partner on every enterprise deal. Voice AI raises new legal questions around consent, AI disclosure, and outbound calling, and you'll help set how we answer them.

Responsibilities

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This hire has fast, safe contracting that keeps enterprise deals moving.

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Close enterprise agreements (MSA, DPA, BAA, order forms) quickly, with minimal reliance on outside counsel
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Build contract templates, a negotiation playbook, and turnaround SLAs, so sales are never blocked
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Set Retell's position on voice AI legal issues: call recording consent, TCPA, AI disclosure, and customer use-case reviews
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Own platform terms, acceptable use policy, privacy policy, and outside counsel spend

Requirements

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JD and active US bar membership in California State
6+ years of commercial or technology transactions experience OR 4+ years in a tech transactions group at a top law firm

Nice to Have

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Experience with privacy and AI regulation (GDPR, CCPA, EU AI Act)
Background in telecom, TCPA, or healthcare (BAA) matters

We care less about checkboxes and more about:

Judgment that balances legal risk with deal speed
Precision and speed in real redlines
Explaining legal issues clearly to non-lawyers
Ownership under ambiguity

You'd rather find a path to yes than write a memo on why not
You enjoy high deal volume and fast turnarounds
You want to build a legal function, not inherit one

What We Offer

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✓100% coverage for medical, dental, and vision insurance

✓$70/day DoorDash credit for breakfast, lunch, dinner, and snacks

✓$200/month wellness reimbursement (gym, fitness classes, etc.)

✓$300/month commuter reimbursement (gas, Caltrain, etc.)

✓$75/month phone bill reimbursement

✓$50/month internet reimbursement

✓Best offer upfront: Choose from three cash-equity balance options; no negotiation needed

✓Top 1% talent: Above-market pay (top 5th percentile) to attract exceptional builders

✓High ownership: small teams, >$1M revenue per employee, and significant equity

✓Performance-based: Offers tied to interview performance, not tenure or past salary

Recruiter screen (15 min)
Live contract redline (45 min)
Hiring Manager interview (45 min)
Onsite (2.5 hours)
- Negotiation role-play
- Voice AI legal case
- Cross-functional conversation with Sales and Deal Desk