Communications & Social Media Manager

The Communications and Social Media Manager will support the Public Information Office through internal and external comprehensive communications -- primarily graphic design and social media management -- public engagement and outreach. Assists with the development and dissemination of public information to keep the public informed of County programs, services and special events. Regularly interacts with the general public, Council and other County departments to create captivating content for use by County departments, in the news media and on the County’s website, social media and other digital platforms. Must be strong in graphic design, social media, communications campaign development and coordination, verbal and written communications, and event planning. Must be relational, collaborative and a creative thinker. Performs various assignments under deadline pressure. Develops work methods and sequences under general supervision.

The tasks listed below are those that represent the majority of time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

• Cultivates and maintains relationships within the Richland County community for the purposes of storytelling across various platforms.
• Adept in graphic design, creating on-brand materials/campaigns (using a variety of software) for various design requests to include flyers, electronic graphic materials, reports, presentations, brochures, booklets, signage, branded wearables, and more.
• Develops and manages execution of social media strategy, assists with creating social media policy and best practices, remains up to date on current trends.
• Supervises and provides direction and hands-on guidance to the Social Media Specialist – with supervisory experience in day-to-day operations and performance reviews.
• Possesses and has demonstrated work experience of strong AP-style writing and editing skills, as well as the ability to craft complex information for internal and external publication, projects and initiatives, for various audiences.
• Supports the creation of content for use in the news media and on the County’s website, social media and other digital platforms.
• Strong planning and project management skills to design, plan, communicate and execute on short- and long-term graphic design projects/campaigns.
• Responsible for drafting quarterly and annual reports of departments.
• Demonstrates strong people skills as the PIO liaison with various County department staff, partners and the public.
• Assists with the coordination and promotion of community events, news conferences and other media events. Helps with event setup at facilities as necessary.
• Gathers video and photographs at community events as a backup/as necessary.
• Backup to receiving and responding to news media inquiries, requests for assistance, concerns and complaints, ensuring compliance with Freedom of Information Act requirements.
• Attends County, community and committee meetings as appropriate; represents the County at community events and activities.
• Performs general administrative work as necessary, including preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, ordering supplies and materials, etc.
• Performs duties of supervisor or reporting staff member as required in his/her absence.
• Performs other related work as required.
• Some evening and weekend work required.

Requires sedentary work that involves walking or standing some of the time, exerting up to 10 pounds of force on a regular and recurring basis, and sustained keyboard operations.

ENVIRONMENTAL HAZARDS:

The job risks exposure to no known environmental hazards.

SENSORY REQUIREMENTS:

The job requires normal visual acuity, field of vision, hearing and speaking ability, color perception.

JUDGMENTS AND DECISIONS:

Requires being responsible to guide others, requiring frequent decisions affecting the individual, co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but many variations from the routine.

COMPENSATION:

The salary for this position starts at a minimum of $56,697.75 annually. Final compensation will be determined based on your education, experience, and skills, and can exceed the stated minimum. While we are unable to share the full salary range for this role, we are committed to offering a competitive package aligned with market rates and your qualifications.

BENEFITS:

Richland County is proud to offer employee benefits, including health and wellness benefits, insurance benefits, financial benefits, paid leave, and professional development.

Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.