Parts Counter Sales Associate - RideNow Chandler

Location: Chandler, AZ  |  Department: Sales |  Employment Type: Full-Time 

Founded in 1983, RideNow Powersports has grown into the nation’s premier destination for powersports enthusiasts. Representing iconic brands like Honda, Yamaha, Polaris, and Can-Am across dozens of nationwide dealerships, we live and breathe high-energy adrenaline. From motorcycles, ATVs, and side-by-sides to personal watercraft, premium gear, and top-tier service, we deliver the ultimate freedom on wheels and water.

Are you ready to turn your passion into a high-octane career? We’re looking for a sharp, driven [Job Title] to join our fast-paced team. In this role, you’ll be at the heart of our store operations, keeping our logistics seamless, our inventory accurate, and our riders ready for action.

• Assist Customers & Technicians: Assist retail customers and service technicians in identifying and selecting the correct parts to meet their needs.
• Provide Outstanding Service: Deliver excellent customer service in person at the counter and over the phone.
• Accurate Data & Inventory Management: Accurately enter and manage customer accounts, parts orders, and inventory information in the computer system.
• Stock & Logistics: Receive, verify, stock, and organize incoming parts shipments and inventory shelves.
• Maintain Showroom Displays: Ensure merchandise displays, accessories, and parts retail areas remain clean, fully stocked, and well-organized.
• Order Tracking & Customer Follow-Up: Proactively track special orders, keep customers updated on fulfillment status, and ensure full satisfaction.
• Support Service Department: Fulfill parts requests promptly for service technicians to minimize repair turnaround times and keep job tickets moving efficiently.
• Upsell & Promote Accessories: Recommend complementary riding gear, maintenance products, and popular aftermarket accessories to enhance the customer ride experience.
• Adaptable Team Player: Take on additional duties and operational tasks as assigned by dealership management.
• Other duties as assigned

• Hands-On Stamina: Comfortable lifting up to 50 lbs and thriving in an active, physical warehouse environment.
• Sharp Eye for Detail: Pride in precision and high-accuracy data entry.
• Clear Communicator: Strong written and verbal communication skills to keep teammates in sync.
• Fast-Paced Drive: A natural sense of urgency and strong multitasking ability.
• Relevant Experience: Background in warehouse operations, shipping/logistics, or inventory software is a strong plus!
• Safety First mindset: Ability to safely navigate active dealership premises, vehicle lots, and showrooms around foot traffic and moving vehicles.
• Loud & Dynamic Environment: Comfort working in loud environments with frequent motorcycle noise, maintaining continuous situational awareness (head on a swivel) around active showroom and warehouse traffic.

• 1+ year experience in parts retail (dealership experience preferred)
• Familiar with inventory systems and POS software preferred (CDK, Lightspeed, etc.)
• Strong communication and problem-solving abilities
• Detail-oriented with a willingness to learn and grow
• Must be able to stand for extended periods of time
• Must be able to lift up to 50lbs
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.
• Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

At RideNow Group, we’re powered by people. Our team of over 2,000 passionate crew members drives our success nationwide. Whether you’re an active rider or fueled by professional growth, working at RideNow means joining a high-energy, supportive environment where customer service and dedication to the ride come first

RideNow Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by applicable laws.