Vice President, Operations East

United StatesRemoteFull-timeexecutive

Other

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Quick Summary

Key Responsibilities

Own on-time performance, coverage, and service quality Financials: Own the regional P&L, budget, forecast accuracy, and expense control Renewals and collections: Lead renewals and AR,

Requirements Summary

budgeting, forecasting, expense control, and AR management Direct union experience (CBA administration, grievances, discipline,

Technical Tools

Other

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

About the Role

~1 min read

Zum provides safe, reliable, technology-enabled student transportation for school districts. We are growing quickly: new districts, new yards, and new markets launch while existing ones are still being built out. The VP of Operations runs a multi-market in the east region P&L, leads general managers and their teams, and owns the operating rhythm that keeps buses running safely and on time. This is a hands-on, start-up-mode role for someone who can build, manage the process, and still step into a yard and roll up their sleeves when needed.

What We Offer

~1 min read

✓Launch new districts and yards while running existing ones, moving people and fleet across markets as needed

✓Write and standardize SOPs, RACIs, and protocols where none exist

✓Be decisive, often with incomplete information

✓Step in directly when a manager leaves or a launch stalls

Own the handoff from Sales through Day One and stabilization:

Responsibilities

~1 min read

Requirements

~1 min read

10+ years in operations, including 5+ leading multi-site or multi-region teams in student transportation, logistics, or similar safety-critical field operations
Experience in high-growth or turnaround settings, launching sites and building process from scratch
Strong financial skills: budgeting, forecasting, expense control, and AR management
Direct union experience (CBA administration, grievances, discipline, bargaining) and skill in renewals and escalations with districts and unions
Command of DOT/FMCSA, CDL, and state pupil-transportation requirements
Public-sector contract experience, including SLAs and liquidated damages
Fluency with operational and workforce data, turned into weekly action
Strong multitasking and proactive planning; exceptional written and verbal communication
Willingness to travel
Bachelor's degree or equivalent experience

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

About this job

Pay per year: $206,000–$260,000 a year; 245% above the $67,500 median for Other jobs on Jobera (115,751 salaries).
Who can apply: United States
Posted: 1 day ago
Employer: has 38 open jobs on Jobera.