Client Experience Consultant

Canada·Torontomid

OtherClient Experience

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Oversight and management of all flow workload for a set of existing business accounts In depth knowledge of the existing accounts and history.

Technical Tools

OtherClient Experience

Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we provide our clients with investment intelligence that powers more than US$75 trillion in assets under management annually. The world’s leading institutional investors, asset managers and service providers rely on Rimes to help them make better investment decisions using accurate information and industry-leading technology.

Responsibilities

~2 min read

→Managing and growing existing clients:

→
- →Oversight and management of all flow workload for a set of existing business accounts

→
- →In depth knowledge of the existing accounts and history.

→
- →Provision of expert advice to clients around their feed requirements.

→
- →Periodical service reviews with the clients.

→
- →Leading production discussions and maintaining strong working relationships

→General point of escalation for the Second Line Feed management team and source of data, product and technical expertise;

→
- →Databases, vendor methodology

→
- →Systems

→
- →Client data usage

QUALIFICATIONS

→2+ Years Strong work experience in the financial data industry

→Strong communication, interpersonal and organizational skills

→Effective analytical and problem-solving skills

→Candidates must be of Graduate caliber, preferably a bachelor's degree in a finance or a related field

→Experience as a Consultant or related position within the financial data industry.

→Strong interpersonal and team collaboration skills required
→Demonstrates curiosity about emerging technologies, particularly AI, and is interested in exploring how new tools can improve customer, employee, and business outcomes.

Desirable:

→Sound working knowledge of financial spreadsheets, databases and applications

→Experienced and highly proficient with MS Excel® and MS PowerPoint®

→Knowledge of Financial concepts, including income benchmarks and securities

→Experience with PowerBi, Snowflake, SQL, SFTP and ETL processes

→Experience in a client facing role within financial markets

Only selected candidates will be contacted for interviews. We appreciate your understanding. Thank you for considering a career with us.

Rimes is committed to promote the values of diversity and inclusion throughout the business. Whether it’s through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

Visit our Careers page to see our complete listings.