Staff Technical Program Manager

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

• Drive strategic, cross-functional planning and prioritization, partnering with Product and Engineering leadership to develop comprehensive program plans, including roadmap definition, dependency mapping, and resourcing models.
• Drive the process of translating high-level business and product requirements into actionable, concrete engineering tasks, milestones, and technical specifications.
• Contribute to the definition and tracking of effective technical metrics, driving improvements that optimize engineering operating performance and system health.

• Lead and facilitate regular program-level meetings and reviews with Product and Engineering leadership to ensure projects achieve successful outcomes.
• Proactively monitor program health, tracking status, risks, issues, and complex technical dependencies across engineering teams.
• Deep dive into technical issues to facilitate resolution, and drive appropriate executive-level escalations and program-level change management processes as-needed.
• Take personal ownership of engineering roadblocks and technical delays, escalating issues appropriately and driving them to timely closure by working directly with engineering leads.

• Manage high-level program communications, ensuring all stakeholders—from delivery teams to executive management—are consistently informed of roadmap changes, release plans, and delivery status, with a clear explanation of technical trade-offs and risks.
• Establish, document, and champion the adoption of new program frameworks, tools, and best practices across the R&D organization.
• Act as an agent of change, helping to establish and strengthen the Technical Program Management function across the company.

• 7+ years of experience as TPM, Engineering Lead, Manager, or equivalent working directly with software engineering teams.
• Proven track record to communicate technical issues effectively to technical and non-technical partners at different levels of the organization.
• Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in a fast-moving environment.
• Demonstrated excellence in the practice of technical program management, especially in establishing TPM processes from scratch.
• Highly skilled in pragmatically identifying, tracking and reporting on cross team dependencies and collaboratively addressing them effectively with providing/receiving teams.
• Demonstrated attention to detail and a hands-on disposition.
• Excellent problem solving and troubleshooting skills.
• Proven ability to handle multiple competing priorities in a fast-paced environment.
• Outstanding ability to effectively communicate across all levels of the organization from engineers to executives.
• Four-year Computer Science, Engineering, Business or related degree, or equivalent work experience.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.