Director of Management

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management.  Together, we’re capable of so much more. Together, we RISE.

• Honoring Commitments
• Precision
• Unquenchable Curiosity
• Stewardship
• Being a Great Partner
• Inspire Others with Your Attitude 
• Finding A Way, despite any obstacles
• Taking Ownership

Company: Rise AMG Position: Director of Management Reports To: Executive Leadership Team Employment Type: Full-Time Location: Houston TX

Rise AMG is a growth-focused organization committed to building high-performing teams, developing leaders, and creating scalable systems that drive long-term business success. We are seeking an experienced, strategic, and people-focused Director of Management to help lead our management organization and strengthen the systems, culture, and performance standards that support continued growth.

The Director of Management is a senior leadership role responsible for overseeing the effectiveness and development of Rise AMG's management team. This individual will work closely with executive leadership to translate company strategy into operational priorities, establish clear accountability, develop managers and leaders, and ensure teams consistently execute against organizational goals.

The ideal candidate is an exceptional people leader who can operate strategically while remaining close to day-to-day business operations. They should be comfortable managing managers, building organizational systems, solving complex problems, and creating a culture of ownership, accountability, collaboration, and continuous improvement.

• Lead, coach, and develop managers and department leaders across Rise AMG.
• Establish clear expectations, performance standards, and accountability structures for management teams.
• Serve as a trusted advisor and leadership resource for managers throughout the organization.
• Identify leadership gaps and create development plans to strengthen the management pipeline.
• Promote a culture centered on ownership, accountability, professionalism, and high performance.
• Facilitate effective communication and collaboration between departments and leadership levels.

• Partner with executive leadership to establish and execute organizational priorities.
• Translate company goals into measurable departmental and individual objectives.
• Monitor key performance indicators and management performance to identify opportunities, risks, and areas requiring intervention.
• Develop and implement management processes that improve productivity, efficiency, and consistency.
• Identify operational bottlenecks and lead initiatives to resolve them.
• Ensure managers have the resources, information, and support necessary to achieve their objectives.

• Build and maintain leadership development programs for current and emerging managers.
• Establish consistent performance-management practices across the organization.
• Support succession planning and talent development initiatives.
• Help attract, retain, and develop high-performing employees.
• Partner with leadership and HR on employee engagement, retention, performance, and organizational development initiatives.
• Reinforce Rise AMG's values and ensure they are reflected in management practices and employee experiences.

• Work with executive leadership to turn strategic initiatives into actionable plans.
• Lead cross-functional initiatives that require coordination among multiple departments.
• Maintain visibility into organizational priorities, deadlines, and execution.
• Anticipate organizational challenges and proactively develop solutions.
• Help build scalable systems and processes that support Rise AMG's continued growth.

• Establish regular management reporting and leadership communication rhythms.
• Ensure managers communicate priorities and expectations effectively to their teams.
• Address performance issues promptly and constructively.
• Provide executive leadership with clear insight into organizational performance, challenges, and opportunities.
• Promote transparency and accountability at every level of management.

• Bachelor's degree in Business Administration, Management, Organizational Leadership, or a related field preferred.
• 7+ years of progressive management or leadership experience, with demonstrated success managing managers or multiple teams.
• Experience working in a fast-paced, growth-oriented organization.
• Strong understanding of organizational management, performance management, and leadership development.
• Proven ability to build and implement scalable processes and systems.
• Demonstrated success developing managers and high-performing teams.
• Strong business judgment and problem-solving capabilities.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• High level of discretion, professionalism, and emotional intelligence.
• Ability to influence and collaborate effectively across all levels of an organization.

• Experience leading a rapidly growing organization or business unit.
• Experience building management systems, KPIs, performance dashboards, or accountability frameworks.
• Experience with organizational development, leadership training, or talent management.
• Experience working directly with executive leadership.
• Demonstrated success leading organizational change or transformation initiatives.

The successful candidate will demonstrate:

• Strategic Leadership — Connects day-to-day management with long-term organizational objectives.
• People Leadership — Develops managers and creates an environment where people can perform at their best.
• Accountability — Establishes clear expectations and follows through on commitments and results.
• Operational Excellence — Builds systems and processes that create consistency and scalability.
• Communication — Communicates clearly, directly, and effectively across all levels.
• Problem Solving — Identifies root causes and develops practical, sustainable solutions.
• Executive Presence — Demonstrates confidence, sound judgment, professionalism, and credibility.
• Adaptability — Thrives in a changing, growth-oriented environment.
• Culture Building — Helps create a workplace characterized by trust, ownership, performance, and continuous improvement.

Success in this role will be measured by the Director's ability to:

• Improve the effectiveness and consistency of Rise AMG's management team.
• Develop stronger managers and future leaders.
• Establish clear accountability and performance expectations.
• Improve cross-functional communication and execution.
• Increase organizational efficiency and operational consistency.
• Support employee retention, engagement, and development.
• Successfully execute strategic initiatives across departments.
• Build management systems capable of supporting the company's continued growth.