Systems Analyst II

What You'll Be Doing

• Translate business requirements into technical requirements and ensure all system requirements adequately reflect defined business processes and fully support all components of the functional business requirements
• Communicate requirements and collaborate with developers, QA analysts, and other project team members to implement or enhance systems
• Represent Rising in client and partner meetings for system implementations
• Develop a subject matter expertise on one or more aspects of integrations between company and external systems and/or internal systems
• Assist with production support - investigate issues, root cause analysis, report and communicate detailed findings when necessary
• Develop use cases and process/data flow diagrams
• Support the creation and/or create test plans and relevant training materials
• Conduct reviews of systems and identify enhancements that support company strategies and affect key performance indicators
• Conduct training for other Professional Services team members for subject matter knowledge transfers

Education

• A Bachelor’s degree or equivalent, preferably in an IT-related field

Experience

• A minimum of two full years of experience in a business systems analyst or equivalent role
• Must have experience with workers’ compensation insurance, group health insurance, medical bill review, and/or relevant health care industry systems and processes
• Must have experience with requirements analysis, interacting with business users to define clear scope, and contributing to cross-functional teams
• Excellent analytical, communication, and problem-solving skills, and experience applying these skills to resolve application design considerations and technical issues
• Must have working knowledge of database and data modeling tools and concepts
• Must have working knowledge of business-to-business data transactions and experience writing detailed mapping instructions to transfer data between distinct models
• Must have experience analyzing XML or EDI messages
• Strong working knowledge of SQL and database concepts to aid in data analysis
• Ability to communicate technical information clearly and participate in collaborative meetings with representatives from internal departments and clients
• Skill in the use of computerized spreadsheet, relational database, and word processing software
• Ability to process computer data and to format and generate reports
• Must have experience creating detailed visual models to support requirements including data flow/workflow diagrams
• Ability to conform to shifting priorities, demands, and timelines
• Ability to quantify results in terms of cost savings and key performance indicators
• Demonstrated history of proactively identifying improvement opportunities in systems and methodologies