Business Office Associate

• →Demonstrates organization of work, knowledge of process/ procedures for applicable patient care setting and performs independently without close supervision.
• →Works effectively to resolve all incoming doctors orders and referrals within 24 hours of referral assignment.
• →Completes all paperwork/computer based forms associated with all procedures according to department policies.
• →Demonstrates flexibility and utilizes best practices to decrease patient appointment lag. Ensures that patient Wait/Registration times are consistently maintained at optimal levels to enhance the patient experience.
• →Accurately and efficiently enters data into computer systems for registrations, doctor orders and other data entry responsibilities.
• →Demonstrates teamwork and works well independently by seeking assistance when needed. Takes ownership and a positive approach in the training and support of team members. Keeps team informed to support efficient department operations.
• →Departmental tasks align with procedural volumes/measurement. Workflow processes are executed accurately and timely to meet deadlines.
• →Ensures that patient experience is conveyed in every encounter, that courtesy and respect are exhibited at all times.
• →Demonstrates flexibility to changes and adapts to varying work environments and assignments.( Ability to work rotating schedules as well as some light traveling to other facilities as needed. )

• High School Diploma or GED, (Required)
• Associates Degree, Business or related field (Preferred)

• 1 year Related office experience (Preferred)

• Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.