Robotic Support Engineer

China·ShanghaiFixed-term contractmid

Customer SupportSupport Engineer

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

RIVR, part of Amazon is a robotics company pioneering Physical AI through real-world doorstep delivery. Founded in 2024 as an ETH Zurich spin-off,

Technical Tools

Customer SupportSupport Engineer

RIVR, part of Amazon is a robotics company pioneering Physical AI through real-world doorstep delivery. Founded in 2024 as an ETH Zurich spin-off, RIVR developed wheeled-legged robots designed to operate in complex, unstructured environments such as stairs, gates, doors, and uneven urban terrain. We believe that achieving general physical intelligence requires solving real customer problems in the real world, where robots can learn from rich operational data at scale.

Following our acquisition by Amazon in March 2026, we are continuing this mission with greater reach and speed. By combining custom robot hardware, onboard autonomy, and cloud-based coordination, RIVR, part of Amazon is building the next generation of safe, reliable autonomous robots for last-mile delivery.

Familiar with Ubuntu OS and comfortable running commands in a ROS2 environment.
Ability to recognize basic English technical terms and read software log information.

Strong sense of responsibility and meticulous attention to detail.
Good logical analysis, troubleshooting, and communication skills.

English Proficiency: Very basic English communication skills (written/verbal).

Work Culture: Experience working in a startup environment is preferred.

RIVR, part of Amazon is committed to building a diverse and inclusive team that values every perspective. If you’re passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team.

We believe the best work is done when collaborating and therefore require in-person presence in our office locations.