Trailer Pool & Yard Coordinator

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

**Please note this position is not remote and RJW will not be providing relocation assistance.**

Job Purpose:

The Trailer Pool & Yard Operations Coordinator manages the daily movement, availability, and organization of carrier trailers across the Dallas operation. This role coordinates spotter dispatch, reviews yard checks, identifies trailer and yard exceptions, and communicates priorities to carriers, yard personnel, transportation teams, and site leadership.

The ideal candidate is organized, safety-focused, comfortable working in a fast-paced yard environment, and able to turn yard information into clear operational decisions.

Essential Duties and Responsibilities:

Carrier Trailer Pool Management

1. Monitor trailer inventory, location, status, and availability across assigned carrier pools.
2. Coordinate trailer supply with inbound, outbound, appointment, and operational needs.
3. Identify empty, loaded, damaged, out-of-service, or misplaced trailers and drive timely resolution.
4. Maintain accurate trailer-pool records and escalate shortages, aging equipment, or recurring carrier issues.
5. Coordinate with carriers and internal transportation teams on trailer arrivals, pickups, releases, and swaps.
6. Support trailer utilization and reduce avoidable detention, yard congestion, and equipment dwell time.

Spotter Dispatch and Yard Movement

1. Dispatch yard spotters based on dock priorities, trailer moves, live loads, door availability, and operating conditions.
2. Sequence and prioritize moves to support safe and efficient warehouse and transportation operations.
3. Communicate assignments clearly through the approved radio, phone, or yard-management systems.
4. Monitor open move requests and follow through until each move is completed or properly handed off.
5. Adjust dispatch priorities as conditions change, including late arrivals, blocked doors, equipment issues, or urgent customer needs.
6. Partner with spotters, dock teams, security, and transportation personnel to resolve movement constraints.

Yard-Check Review and Exception Management

1. Read and review scheduled yard checks for completeness, accuracy, and operational exceptions.
2. Compare yard-check information with trailer-pool records, appointments, dock activity, and known movements.
3. Investigate discrepancies such as missing trailers, incorrect locations, unidentified equipment, blocked doors, and stale status updates.
4. Create and communicate a clear action list for unresolved yard exceptions.
5. Escalate safety risks, service disruptions, equipment concerns, and capacity constraints promptly.
6. Maintain shift notes and provide accurate handoffs to the next shift or operating team.

Communication and Coordination

1. Serve as a central point of contact for Dallas yard activity during the assigned shift.
2. Provide timely updates to operations leadership, warehouse teams, carriers, dispatch, and transportation partners.
3. Build productive working relationships with carriers, carrier representatives, spotters, drivers, and internal stakeholders.
4. Participate in daily operating reviews and recommend improvements to trailer and yard processes.
5. Follow all company, customer, site-security, and yard-safety requirements.

Additional Responsibilities:

Qualifications:

• Two or more years of experience in yard operations, transportation, dispatch, fleet coordination, logistics, or a related environment.
• Experience coordinating trailer movements, yard activity, drivers, spotters, or carrier operations.
• Ability to read and interpret yard checks, trailer status reports, dispatch queues, and operational schedules.
• Strong organizational skills and the ability to manage multiple priorities in real time.
• Clear written and verbal communication skills.
• Proficiency with email, spreadsheets, radio communication, and transportation or warehouse-management systems.
• Ability to work on-site in a yard and warehouse environment, including exposure to outdoor conditions, noise, and changing weather.
• Ability to work the assigned schedule, including weekends, holidays, or variable shifts when required by operations.

Preferred Qualifications:

• Experience working with common-carrier trailer pools or dedicated transportation operations.
• Familiarity with yard-management systems, transportation-management systems, or dock scheduling tools.
• Experience dispatching spotters or coordinating hostler activity.
• Knowledge of trailer identification, equipment status, yard safety, and transportation compliance practices.
• Experience using spreadsheets to track inventory, exceptions, trends, or operational performance.
• Bilingual English/Spanish communication skills are a plus.

Core Competencies:

• Operational urgency and sound judgment.
• Safety and compliance mindset.
• Attention to detail.
• Clear communication and follow-through.
• Problem solving and exception management.
• Prioritization in a fast-paced environment.
• Teamwork and accountability.

Measures of Success:

• Accurate and current trailer-pool visibility.
• Timely completion of spotter move requests.
• Reduced trailer dwell time and avoidable yard congestion.
• Resolution of yard-check discrepancies and exceptions.
• Reliable shift handoffs and operational communication.
• Compliance with yard-safety and site procedures.
• Positive service levels for warehouse, transportation, carrier, and customer teams.

Education and/or Experience Required:

• High school diploma or equivalent required; additional logistics, transportation, or operations training is a plus.
• Two or more years of experience in yard operations, transportation, dispatch, fleet coordination, logistics, or a related environment.

Language Skills Sets:

• Clear written and verbal communication skills, with the ability to provide timely updates and communicate priorities to operations leadership, warehouse teams, carriers, dispatch, transportation partners, drivers, and internal stakeholders.
• Ability to participate in operating reviews, maintain shift notes, and provide accurate handoffs.

Mathematical Skills:

• The source job description does not specify a separate mathematical requirement. The role requires accurate interpretation of trailer counts, inventory/status records, schedules, dispatch queues, and operational performance information.

Reasoning Ability:

• Ability to prioritize and adjust yard moves in real time as conditions change.
• Ability to investigate discrepancies, identify operational constraints, determine appropriate escalation, and follow issues through to resolution.

Computer Skills:

• Proficiency with email, spreadsheets, radio communication, and transportation or warehouse-management systems.
• Familiarity with yard-management systems, transportation-management systems, or dock scheduling tools is preferred.

Physical Demands:

• Primarily on-site, with regular movement between office, yard, dock, and trailer areas.
• Must be able to walk across uneven surfaces and work around moving equipment and vehicles.
• Must be able to communicate in a noisy environment and use standard office and operations technology.
• May be exposed to outdoor conditions, noise, and changing weather. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions of the role.

Work Environment:

Fast-paced yard and warehouse environment requiring safety awareness, operational urgency, coordination with multiple stakeholders, and the ability to work the assigned schedule, including weekends, holidays, or variable shifts when required by operations.

Employer Rights:

This job description is intended to provide general information about the Trailer Pool & Yard Operations Coordinator position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Trailer Pool & Yard Operations Coordinator, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.

As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time.

Employment-At-Will:

It is the Company’s policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company’s Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period.  Just as our associate’s, reserve the right to resign their employment at any time for any reason the Company reserves its right  to terminate an associate any time for any reason either with or without cause.  

Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.