Manager, Child Life Program

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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• Directs the management of personnel in the delivery of services based on established standards, policies, procedures, and physical resources for the patient care unit. Hires, promotes, evaluates, develops, and processes terminations for staff based on standards of practice. Manages staff development of staff, conducts periodic and annual performance reviews of each staff member, and submits completed records and reports. Organizes and plans in-service training for staff. Manages the selection, orientation, and supervision of volunteers and interns.
• Develops short and long-term objectives for the program. Supervises and evaluates programming and all related activities. Identifies potential problems and/or opportunities for improvement, and directs staff in appropriate action plans. Completes written departmental reports to serve as an evaluation tool in order to identify progress and achievements within the Child Life Department.
• Manages quality patient and family services through evaluation of the programs to ensure they are meeting or exceeding standards, policies, and procedures developed. Establishes staffing patterns to ensure delivery of service in a cost-effective manner.
• Independently serves as consultant, within areas of expertise, to Child Life and nursing staff members and other health care providers. Achieves interdisciplinary collaboration. Communicates and collaborates as a manager with nursing, other health care providers, personnel, patients, and families in the care and management of total quality health care for patients and their families. Participates in the planning, coordination, and implementation of community programs that support the organization.
• Participates as a member of the management team and is directly involved in establishing departmental mission, vision, and goals. Participates as a manager on committees at the unit, service and hospital level. Directs and supports staff involvement in the development and implementation of patient/family health education activities.
• Develops and manages the operating budget. Provides monthly variance reports. Directs the management of selection and purchase of equipment for the department.
• Other duties as assigned.

• Bachelor's degree in an area related to Child Growth and Development 5 years of relevant experience required
• Or equivalent combination of education and experience
• 1 year of supervisory experience preferred

• Association of Child Life Professionals (ACLP) upon hire required
• CCLS - Certified Child Life Specialist within 1 year required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.