Mgr, Clinical Administration

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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Responsibilities:

• Oversees clinical activities, including scheduling, patient registration, billing, and medical records management, etc., to ensure efficient and effective operations. Works on clinical quality assurance initiatives in conjunction with appropriate leaders. May request additional resources based on operations and participate in the business improvement plan process.
• Develops and implements administrative policies and procedures to enhance efficiency and compliance.
• Responsible for employee lifecycle activities, including recruitment, onboarding, performance management, discipline and separation. Leads employee engagement initiatives at the local level.
• Participates in the evaluation of the performance of assigned area using metrics. Recommends actions to improve overall operations. May partner with leadership to implement initiatives.
• Within an assigned budget, has responsibility for purchases, approvals of major equipment, services, space and materials.
• Serves as a resource to manage difficult patient relations concerns. Communicates with parties both within and outside of the organization.
• Other duties as assigned.

• Bachelor's degree and 3 years relevant experience required
• Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.