Patient Navigator
Quick Summary
Ensure timely follow-up on requests to help guide patients through all the various complexities of the healthcare system. By running and reviewing non-adherence reports,
Ensure timely follow-up on requests to help guide patients through all the various complexities of the healthcare system. By running and reviewing non-adherence reports,
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642Opening:
Worker Subtype:
RegularTime Type:
Full timeScheduled Weekly Hours:
40Department:
500303 OPD PediatricsWork Shift:
UR - Day (United States of America)Range:
UR URC 206 HCompensation Range:
$21.40 - $28.89The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Ensure timely follow-up on requests to help guide patients through all the various complexities of the healthcare system. By running and reviewing non-adherence reports, actively engage patients and build strong relationships with patients to help them stay engaged in medical care and improve adherence to recommended care goals.The Patient Navigation Team is committed to removing patient barriers to care by identifying critical resources, helping them navigate through health care services and systems, and promoting health. They work closely with the Care Team, which may include doctors, nurses, and other clinical staff to support positive client health outcomes. They are responsible for active patient outreach, scheduling services, assisting with insurance coverage, as well as addressing any inquiries or complaints.
Requirements
~1 min read- Bachelor's degree in healthcare related field required
- Or equivalent combination of education and experience
- 1-3 year experience in community health, human services, and/or patient liaison/advocate roles preferred
- Communication required
- BCPA-Board Certified Patient Advocate upon hire preferred and
- DL NUMBER - Driver License, Valid and in State plus a satisfactory driving record and access to reliable transportation upon hire required
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Location & Eligibility
About this job
- Pay per year
- ≈ $44,512–$60,091 a year
- 10% above the $47,389 median for Patient Access Representative jobs on Jobera (728 salaries).
- Posted
- Today
Listing Details
- First seen
- October 31, 2026
- Last seen
- October 31, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 63%
- Scored at
- October 31, 2026
Signal breakdown
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