Sr. Practice Manager

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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• Associate's degree preferably with coursework in business administration or health care administration and 3 years administrative experience required
• and 2 years management experience in healthcare required
• Bachelor's degree preferred
• Or equivalent combination of education and experience

• Electronic Medical Record (EMR) skills with expert proficiency in all aspects, including Master Scheduling and Billing knowledge required
• Advanced knowledge of medical practices, terminology, and reimbursement policies required
• Intermediate Microsoft Outlook email skills (open new, to, cc, send) required
• Intermediate electronic filing skills (name a file, save file, save as) required
• Advanced typing skills required
• Advanced proficiency with Microsoft Word and Excel required
• Travel to office sites required
• Exceptional organization, communication, time management, and problem-solving skills strongly preferred
• Capacity to manage a large volume of work and track multiple projects through completion strongly preferred
• Excellent interpersonal skills and ability to work with diverse audiences strongly preferred
• Attention to detail and accuracy with strong problem-solving skills strongly preferred
• Ability to execute independent judgment, establish priorities, monitor deadlines, and organize correspondence strongly preferred
• Ability to handle sensitive information with confidentiality strongly preferred
• Customer service orientation and team player mindset strongly preferred
• Adaptability and willingness to learn new tasks strongly preferred

• Notary License within 1 year preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.