Performance Program Coordinator (12-month Contract)

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED

We are seeking a creative, collaborative, and experienced Performance Program Coordinator to help develop and produce engaging public performance programming at ROM.

Reporting to the Manager, Performance Programs, you will work closely with artists, performers, community arts organizations, and teams across the Museum to develop and deliver innovative programs that reflect ROM's collections, exhibitions, and broader cultural conversations. From researching creative concepts and building partnerships to coordinating live productions and managing program budgets, you will play a key role in bringing meaningful artistic experiences to diverse audiences.

This role is ideal for an experienced arts programmer or producer who combines a deep understanding of the performing arts with strong organizational skills, creative vision, and a collaborative approach. You will have the opportunity to shape participatory experiences, develop relationships across the arts community, and contribute to programming that engages audiences in new and exciting ways.

HOW YOU WILL MAKE AN IMPACT

• Develop and produce engaging public performance programs that connect audiences with art, culture, nature, and ROM's collections and exhibitions.
• Research relevant cultural themes, emerging artistic practices, and audience interests to develop innovative programming concepts and formats.
• Identify, cultivate, and negotiate partnerships with diverse artists, performers, arts organizations, community collectives, and other external collaborators.
• Coordinate all aspects of approved performance programs, working across ROM departments to ensure seamless planning, production, and delivery.
• Manage assigned program budgets, negotiate performer and supplier contracts, track expenses, and contribute to attendance and revenue forecasting.
• Collaborate with Marketing, Communications, and other ROM teams to support program promotion through timely and accurate information across digital and traditional channels.
• Support the recruitment, training, scheduling, and supervision of performers and on-site program assistants to ensure successful program delivery.
• Coordinate supporting program elements, including technical services, food and beverage requirements, and collection objects or displays, while following applicable museum procedures.
• Evaluate program outcomes, attendance, audience engagement, and financial performance, providing reports and recommendations to strengthen future programming.

WHAT YOU BRING

• Minimum five (5) years of experience in arts or cultural program development, live performance production, and administration, ideally within an arts or cultural institution.
• A degree in performing arts, arts management, or a related field is an asset; a diploma in event or theatrical production planning is also considered an asset.
• Extensive knowledge of the performing arts and entertainment landscape, including diverse artistic practices, inclusive programming, audience engagement, and participatory approaches.
• Demonstrated experience developing creative program concepts, producing live performances, and collaborating with artists, community organizations, and interdisciplinary teams.
• Strong budget management and financial reporting skills, including experience negotiating contracts, managing program expenses, and supporting financial forecasts.
• Excellent organizational, project management, and problem-solving skills, with the ability to independently manage competing priorities and respond effectively to challenges during live events.
• Exceptional interpersonal, communication, and conflict resolution skills, with a strong commitment to high-quality production standards, visitor experience, and collaborative partnerships.
• Familiarity with event production requirements, including technical services, food and beverage coordination, and protocols related to live performance and public events.
• Proficiency with Microsoft Office applications and the ability to work flexible hours, including regular evenings and weekends. Experience with social media, Adobe Photoshop or other design software, and Delphi Amadeus Sales and Catering software is an asset.

WHAT WE OFFER

• Comprehensive benefits coverage: For permanent and full-time contract positions (conditions apply), enjoy 100 percent premium-free benefits for individuals and families, a health spending account, flexible working options (varies by position), and an Employee Assistance Program.
• Worry-free retirement savings: With our optional pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
• Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.
• And more!

SALARY & TERMS OF EMPLOYMENT

• START DATE: December 2026
• OPEN DATE: October 19, 2026
• CLOSE DATE: Open until filled
• STATUS: Full-time, contract
• EMPLOYEE GROUP: OPSEU
• SALARY: $74,303 - $84,917 CAD
• SCHEDULE: 35 hours weekly
• PROBATIONARY PERIOD: Six (6) months
• LOCATION (onsite): Toronto, ON

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

1. Initial conversation: Apply online. Selected individuals will be invited to complete a pre-recorded video questionnaire to tell us more about your interest in ROM.
2. First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
3. Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position, you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
4. Third Interview: a final interview with key stakeholders.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

• Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
• Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
• Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
• Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
• Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.

ADDITIONAL INFORMATION

• ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
• ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
• This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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