Access Associate

Rochester General Mobmid

Other

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Quick Summary

Key Responsibilities

LICENSES / CERTIFICATIONS: PHYSICAL

Requirements Summary

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs.

Technical Tools

Other

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

2 year degree or equivalent combination of education and work experience preferred
Intermediate computer skills
Excellent customer service and communication skills

Responsibilities

~1 min read

→Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
→Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
→Billing & Payments. Collect and process payments when applicable

Requirements

~1 min read

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

$18.25 - $20.50

Rochester

14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Location & Eligibility

Where is the job

Rochester General Mob

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $37,960–$42,640 a year; 41% below the $68,006 median for Other jobs on Jobera (131,969 salaries).
Posted: 2 days ago
Employer: has 604 open jobs on Jobera.