Access Associate, Full-time, Day Shift

In a customer service oriented manner, interviews patients and/or their representative to collect  required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs.

• 2 year degree or equivalent combination of education and work experience preferred
  Intermediate computer skills
  Excellent customer service and communication skills

  Minimum Qualifications:

  Associate degree preferred
  One year of customer service experience preferred.

  Required Licensure/Certification Skills:

  •None

  Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

•Manages incoming calls while providing necessary information.     

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.