FERC Coordinator- Team Lead

The FERC Coordinator Team Lead works in collaboration with the FERC Supervisor, Manager, and other FERC Coordinators to ensure the accuracy of patient authorizations for multiple inpatient departments. The Team Lead consistently provides knowledge, expertise, and guidance to the FERC Coordinator team. The Team Lead also ensures completion of daily work queue and responsibilities.

• →Assign daily accounts to individual team members to ensure prioritization of accounts.
• →Provide new hire training and additional team education regarding payer websites and authorization guidelines.
• →Under supervision of FERC Supervisor/Manager, may assist with performance appraisals and/or performance management.
• →Provide guidance, expertise, and solutions for complex account issues
• →Review claim edit work queue before submission to the payers for accounts missing authorizations. Follow through and/or assign to team member(s) accordingly.
• →Perform FERC – Coordinators' responsibilities during staff vacancies and/or high-volume periods.
• →Assist with Kronos/timecards.
• →Perform other duties as assigned.

• Five years of related work experience in a healthcare setting working with insurance and authorizations
• Excellent customer service and communication skills.
• Strong critical thinking and decision-making skills.
• Basic computer skills, including Excel.

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.