Lead, HIM Records Management Specialist - Rochester General Hospital, Health Information Management (Full-Time, Days)

The HIM Records Management Specialist lead under the direction of the Manager of Document Lifecycle Management is responsible for the overall integrity of document scanning/indexing/corrections, forms control and inventory management, and organizational document storage, archiving and destruction.  The Lead provides continuity during the initial and ongoing training of employees following established policy and procedures. The HIM Records Management Specialist lead will be responsible for addressing questions and issues in the absence of a manager. The lead is the designated super user to both internal and external parties in person, verbally and in writing to meet/exceed customer needs and/or organizational requirements/goals.

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  Supports EHR workflow design, optimization, and automation.

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  Develops training materials, SOPs, and supports team training.

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  Creates ad-hoc reports and analyzes data using EHR systems and Microsoft Excel.

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  Serves as a subject matter expert/super-user for applicable systems and workflows.

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  Ensures medical records are accurate, accessible, secure, and compliant.

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  Prepares, scans, indexes, and quality-checks medical records.

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  Conducts imaging and quality control audits to ensure compliance and data integrity.

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  Manages paper chart requests, retention, and destruction processes.

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  Troubleshoots issues and provides support in the manager's absence.

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  Collaborates with internal teams and vendors to resolve errors and improve processes.

• Excellent computer, communication, customer service, and organizational skills.

• Knowledge of federal, state, and organizational health information regulations.

• Proficiency with EHR systems such as **Epic, Cerner, or Meditech**.

• Proficiency with Microsoft Office, particularly **Excel, Word, Outlook, Teams, and PowerPoint**.

• Strong critical thinking, problem-solving, multitasking, and prioritization skills.

• Ability to maintain confidentiality and work independently in a fast-paced environment.

• High school diploma required; Associate degree preferred.

• RHIT preferred.

• (1-2+) years of experience in Health Information Management or other Healthcare setting.

• (3+) years of experience in Document Lifecycle Management.

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.