Oncology Referral Specialist - New Patient

Lipson Cancer Institute - Rochester Generalmid

Other

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Quick Summary

Key Responsibilities

Provide telephone and in person screening and initial contact with referral sources and potential patients. Coordinates the intake and referral process, determines priority needs for assessment.

Requirements Summary

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs.

Technical Tools

Other

The Oncology Referral Specialist will act as an initial contact for patients, family, community members, and referral sources for cancer center patients or patients at a high risk for cancer. Coordinate with administration systems, processes and procedures in the health system to ensure appropriate evaluation, care and referrals. The referral specialist will focus on patient centered referral process at the cancer center by following all active referrals and ensuring patients are seen in a timely fashion. The specialist will be responsible to process, track and obtain authorization for all incoming and outgoing referrals.

Responsibilities

~1 min read

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Provide telephone and in person screening and initial contact with referral sources and potential patients.
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Coordinates the intake and referral process, determines priority needs for assessment.
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Provides coordination of testing to be performed with physician, patient, facility and payer. This includes reviewing medical documents for clarity, ensuring all necessary clinical steps have been taken; works with necessary parties to obtain third-party approval.
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Obtains all procedure and diagnosis codes to properly authorize/pre-certify ordered testing.
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Refers self-pay and out-of-network patients to the appropriate resource to help with payment.
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Complete pre-certification/authorization with the patient’s insurance company providing any necessary documentation.
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Document authorization/pre-certification once received along with contact information of the person spoken with.
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Contacts the patients and notifies them of the scheduled procedure and all necessary instructions.
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Actively monitor the attendance of and follow-up of referred appointments
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Monitor statistics and volume of patients testing and physician appointments
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Other duties as assigned

Associate's degree in a related field, HS diploma or equivalent
Excellent communication and interpersonal skills
Ability to Undertake a variety of diverse tasks and work in a multidisciplinary team.
Ability to think and work independently and with direction and communicate with staff members in a fast- paced environment.

3 years of experience in a health care setting.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

Requirements

~1 min read

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

$19.00 - $24.00

Rochester

14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Location & Eligibility

Where is the job

Lipson Cancer Institute - Rochester General

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $39,520–$49,920 a year; 34% below the $68,006 median for Other jobs on Jobera (131,969 salaries).
Posted: 8 days ago
Employer: has 863 open jobs on Jobera.