Technical Implementation Lead

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

Knowtion Health is seeking a highly skilled and detail-oriented Implementation Lead to drive successful client implementations and serve as a technical subject matter expert (SME) for the team. This role will play a critical part in ensuring data accuracy, resolving complex issues, and supporting analysts throughout the implementation lifecycle.

The ideal candidate is both hands-on and strategic; capable of independently executing implementations while providing guidance, troubleshooting support, and innovative solutions to the broader team.

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

• Lead requirements gathering sessions with internal and external stakeholders, translating business needs into technical configurations and implementation plans.
• Serve as a technical advisor during client onboarding, guiding clients on integration capabilities, limitations, and best practices.
• Leverage Snowflake and SQL expertise to solve complex technical challenges and collaborate with leadership to overcome implementation roadblocks.
• Analyze, identify, and resolve data anomalies, inconsistencies, and risks through comprehensive validation, root cause analysis, and mitigation strategies.
• Partner with cross-functional teams to troubleshoot issues, improve workflows, and drive continuous enhancements to implementation processes and team effectiveness.

• Bachelor's Degree or equivalent work experience.
• 3+ years direct experience in or integrating with Epic and/or Cerner EHRs.
• 3+ years experience in healthcare revenue cycle management, preferably in insurance recovery, denials, and complex claims.
• Healthcare expertise, including a strong understanding of 835/837 transactions and associated claims, denials, charges, and payment data.
• Strong technical proficiency, including advanced SQL skills and hands-on experience with ELT processes, SSIS packages, and file configuration/transformation.
• Preferred experience working with HL7, FHIR, and APIs.

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, UT, VA, WI, WV

As part of our hiring process, candidates are required to present a valid government-issued photo ID during screening and/or interviews.

We may also capture a photograph during the screening or interview process for identity verification, security, and record-keeping purposes. All identification documents and images will be handled in accordance with applicable privacy laws and accessed only by authorized personnel.

By proceeding with your application, you acknowledge and consent to this process.