Warehouse Manager

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

As Ruggable's Warehouse Manager oversees all warehouse operations and bulk wholesale fulfillment. This role is critical to maintaining inventory accuracy and ensuring that every order is processed efficiently and shipped on time to exceed customer expectations. You will manage real-time inventory tracking and proactively prevent stockouts across a multi-shift operation while ensuring the seamless delivery of raw materials to internal production teams. Our ideal candidate is a hands-on leader with at least five years of experience in manufacturing support, spanning e-commerce, direct-to-consumer, and wholesale channels. We are looking for a professional with two years of management experience who will naturally embody and instill our company values within their team

• Lead daily warehouse activities, including receiving, put-away, storage, inventory control, picking, packing, and shipping
• Maintain a clean, organized, and safe warehouse environment in compliance with OSHA and company standards
• Optimize warehouse layout and processes for efficiency and cost-effectiveness
• Ensure inventory accuracy through cycle counts and reconciliation
• Partner cross-functionally with Supply Chain and network warehouse leaders to develop standard work and best practices

• Oversee the order fulfillment process for bulk wholesale orders ensuring accuracy, timeliness, and adherence to SLAs     
• Collaborate with manufacturing, supply chain, and customer service teams to align production, shipping and receiving schedules
• Identify and source vendors for plant services and goods
• Place orders and create system to manage the procurement process for any material and supplies purchased locally

• Manage, train, and develop a team of warehouse associates, leads, and supervisors
• Build a culture of accountability, continuous improvement, and teamwork
• Schedule labor to meet fluctuating production and order demands

• Monitor and improve SQDC KPIs such as inventory accuracy, stock-outs, on-time shipment, and productivity
• Identify and implement process improvements, automation, and lean initiatives
• Utilize WMS/ERP systems to track inventory and fulfillment performance
• Partner with IT and operations leadership to integrate new technologies that improve efficiency and scalability

• Drive Innovation: Identify and implement automation opportunities to increase efficiency
• Yearly Imperatives: Take full ownership of hitting high-level yearly business goals
• Network Alignment: Ensure your facility maintains strict Network Pod Alignment for seamless operations

• High School Diploma or GED
• 5 years of warehouse experience in manufacturing or fulfillment work
• 2 years of Management experience
• Strong knowledge of warehouse management systems (WMS) and ERP (Netsuite) platforms
• Proven ability to lead and develop high-performing teams
• Excellent problem-solving, organizational, and communication skills

• Fluency in Spanish and English
• Experience delivering improvement with Six Sigma and/or Lean Methodologies
• Bachelor’s degree in Supply Chain, Logistics, Business, or related field

• Ability to stand and walk for extended periods
• Ability to perform repetitive tasks (bending, reaching, handling materials)
• Ability to lift and move materials as required (Up to 50 lbs)