Customer Service and Sales Associate

Nc-Morrisville-mid

OtherCustomer Service

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Quick Summary

Requirements Summary

Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression CPR & First Aid Certified

Technical Tools

OtherCustomer Service

Benefits:

Employee discounts
Flexible schedule

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Front Desk Associate at SafeSplash + SwimLabs Morrisville (Triangle)!

Why work at Streamline Brands?

Competitive pay based on experience and skills
Flexible scheduling
50% off on swim lessons for your children
Free use of the best swim technology in the area
We invest in you! Grow your career in the industry

What will you do as a Front Desk Associate?

Assist clients and visitors by greeting, welcoming, and directing them appropriately
Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
Enroll students
Follow up with leads and Drop lists by phone and text
Check in kids as needed
Explain policies to parents
Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.

What are we looking for in a Front Desk Associate?

Happy and professional disposition; hospitable and caring
Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
Experience using spreadsheets and word processing software such as Microsoft Suite
Dependable and flexible schedule: will be required to work some evenings and weekends
Preferred qualifications:
- Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
- CPR & First Aid Certified