Patient Experience Associate (Front Desk) - Little Rock Market

We believe all seniors regardless of means deserve concierge primary care & wellness, without the concierge fees. They’ve earned it.

Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all of our patients’ healthcare needs, and partner with Medicare Advantage plans that fully cover primary care. Unlike other physician practices, a Sage Health physician has a patient panel of 400 or less, and we collaborate with the best outcomes-oriented specialists and hospitals in each market. Because we are not a fee-for-service provider and manage patients within a global capitation budget provided by Medicare Advantage plans, our only concern and motivation is to keep our seniors healthy.

Sage Health is a destination for the best risk provider talent in the country who are building the new standard-bearing senior model for the United States.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact team@sage.health. 

 REQUIRED QUALIFICATIONS:  

• →Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment. 
• →Professional demeanor and communication always. 
• →Must be organized and attentive to detail.  
• →Ability to manage competing priorities. 
• →Resourcefulness in problem solving 
• →Able to take and follow through with assigned tasks and accountability. 
• →Ability to work in a fast-paced environment 
• →Experience with Microsoft Office Word, Outlook, and Excel. 

PREFERRED QUALIFICATIONS:  

• →High School Diploma or equivalent 
• →Experience working with an electronic health record  
• →Experience in processing referral authorizations 
• →Medical office or hospital patient access registration experience highly desirable  
• →Experienced working in medically underserved/culturally diverse communities 

• →Knowledge of medical terminology  
• →Knowledge of ICD-20 and CPT coding  
• →Bilingual Spanish and English 

Reports To: Center Manager