Deployment Strategist

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.

About the Role
Customer impact from day one. Strategic clarity and Execution that sticks.

Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.

Key Responsibilities

• 4 ans d'expérience minimum en solutioning stratégique, conseil technique ou pilotage de delivery / gestion de programme pour des technologies cloud ou SaaS enterprise

• Diplôme en Informatique ou dans un domaine connexe

• Expérience préalable en delivery en contact client (conseil, services professionnels ou conseil technique) — critère obligatoire, pas un plus

• Bonne maîtrise de la plateforme Salesforce et de son écosystème, y compris les capacités d'IA Agentique et Data Cloud

• Connaissance opérationnelle d'un ou plusieurs langages de programmation : Python, JavaScript, Java ou Apex

• Capacité avérée à piloter et à prendre en charge des missions complexes et ambiguës de bout en bout — de la découverte jusqu'aux résultats mesurables

• Expérience dans la conception de solutions IA/LLM, incluant la stratégie d'IA agentique, la conception conversationnelle et les pratiques d'IA responsable

• Solides compétences en gestion de projet et de programme — capacité à gérer plusieurs workstreams, à cadrer les attentes des parties prenantes et à maintenir le delivery sur les rails dans des environnements ambigus

• Disponibilité pour des déplacements chez les clients à hauteur de 25% du temps

• Expérience avec Salesforce Data Cloud, la plateforme Agentforce et le CRM Salesforce (Sales, Service, Marketing)

• Expérience dans la conception et le déploiement de solutions IA dans des secteurs réglementés (ex. : secteur public, services financiers, santé)

• Certifications Salesforce (ex. : Data Cloud Consultant, Agentforce Specialist, Application Architect) ou certifications équivalentes sur d'autres plateformes (Microsoft, Oracle, etc.)

• Expérience en conduite du changement, design organisationnel ou transformation d'entreprise

• Connaissance des concepts IA/ML au-delà des LLMs, notamment NLP, architectures RAG et frameworks d'évaluation de modèles

• Un état d'esprit orienté résultats avec un fort biais pour l'action — à l'aise dans des environnements rapides et peu structurés

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.