Sales Support Administrator - Medical Surgical Devices

You will coordinate a wide range of activities, including sales administration, customer master data, pricing, consignment management, finance administration, events, logistics, and compliance. Acting as a central point of coordination, you help ensure efficient business operations while delivering outstanding service to both internal and external customers. Job Responsibilities SALES & COMMERCIAL SUPPORT Provide day-to-day administrative support to the Interventional Systems Sales team. Prepare customer quotations and support public and private tender submissions. Assist Sales Representatives with customer documentation, quotations, reports, and system-related queries. Support sales reporting and business analysis through Power BI and other reporting tools. CUSTOMER & COMMERCIAL ADMINISTRATION Create, maintain, and update customer master data within SAP. Process customer creations, amendments, approvals, and supporting documentation. Maintain customer allocations, ship-to addresses, and prospect databases. Manage consignment agreements, approvals, customer signatures, and related documentation. Support Sales Representatives with consignment procedures and ensure compliance with company requirements. PRICING & SYSTEMS SUPPORT Maintain SAP price files and implement approved pricing updates. Process customer-specific pricing and coordinate updates with Customer Service and IT. Generate quotations in Salesforce and provide first-line support to Sales Representatives. Coordinate Salesforce user access and liaise with system support teams when required. FINANCE, LOGISTICS & OPERATIONAL SUPPORT Raise purchase orders, process goods receipts, submit invoices, and follow up on supplier payments. Coordinate month-end purchase order closure and cost centre allocations. Support inventory administration, product returns, courier collections, and logistics activities. Coordinate on-boarding activities, business cards, SAP user requests, sales meetings, and provide general operational support where needed. EVENTS & MARKETING COORDINATION Coordinate local and international training events, workshops, conferences, and exhibitions. Arrange travel, accommodation, visas, venue bookings, and event logistics. Coordinate promotional materials, supplier quotations, hospital branding, and marketing support activities. COMPLIANCE & CONTINUOUS IMPROVEMENT Support audit activities, pricing approvals, and compliance documentation. Ensure adherence to company policies, quality standards, and regulatory requirements. Continuously improve administrative processes, document control, and filing systems while maintaining a strong customer service focus. #LI-KT1 Requirements PROFILE DESCRIPTION Grade 12 / National Senior Certificate. Diploma or bachelor’s degree in business administration, Sales Administration, Commercial Management, or a related field is an advantage. Minimum 3–5 years of experience in a Sales Administration, Commercial Support, or Sales Operations role. Experience working with SAP (or another ERP system), Salesforce, Microsoft Office, and Power BI. Strong administrative, planning, and organizational skills with excellent attention to detail. Ability to manage multiple priorities and work effectively under deadlines. Excellent communication and stakeholder management skills. Proactive, customer-focused, and able to work independently as well as collaboratively across teams. Experience with tender administration, pricing, finance processes, or compliance is considered a strong advantage.