Store Manager in Training

The Salvation Army is an international movement and evangelical part of the universal Christian Church. Our mission is to preach the gospel of Jesus Christ and to meet human needs in His name—without discrimination. Through our Adult Rehabilitation Centers (ARCs), we help individuals rebuild lives and find purpose through meaningful work, structure, and community impact.

Are you ready to take the next step in your retail leadership career?

The Manager-in-Training (MIT) role is a structured, 12-week development program designed to prepare high-potential team members to become Store Managers (Level I). MITs learn every aspect of managing a thriving thrift store—from leading people and driving sales to ensuring compliance and operational excellence.New hires will complete training at established Salvation Army store locations in the Kansas City metro area for several weeks (up to approximately one month) following their start date. 

Upon successful completion, you’ll be eligible for promotion to Store Manager I, responsible for the day-to-day management of a store generating up to $1M in annual sales.

(12-Week Training | Combination of Classroom, Hands-On, and Evaluated Review Points)

MIT Program CFB approved 033120…

• Store operations management, including sales, production, and donation flow
• Staff recruitment, training, supervision, and coaching for performance improvement
• Cash handling, daily deposits, and budget adherence
• OSHA safety, store maintenance, and visual merchandising standards
• Customer service, loss prevention, and product rotation procedures
• Communication and reporting requirements with Regional Management and ARC leadership

Training progress is reviewed at 30-, 60-, and 90-day checkpoints, ensuring clear performance goals and readiness for promotion.

As a Store Manager I, you will:

• →Lead all aspects of store operations to achieve daily, weekly, and monthly sales goals
• →Recruit, train, and develop staff while promoting a positive, mission-driven culture
• →Manage donation, production, and sales processes for efficiency and compliance
• →Oversee store appearance, safety, and customer experience standards
• →Maintain accurate financial reporting, including bank runs, deposits, and cash controls
• →Monitor expenses and inventory while protecting assets from loss or waste
• →Foster strong communication with Regional Managers and ARC leadership

• Previous retail or management experience preferred; strong internal candidates encouraged to apply
• Demonstrated leadership, initiative, and communication skills
• Positive attitude, professional integrity, and commitment to The Salvation Army mission
• Must qualify for TSA MVR (Motor Vehicle Record) and be able to perform bank runs
• Valid driver’s license required
• Ability to lift/move up to 50 lbs (occasionally up to 100 lbs)
• Must be willing and able to train at multiple Kansas City metro locations