Associate Director Managed Care Operations

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

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  Shape MFP internal process architecture, define business requirements, and manage day-to-day program operations post-launch. Coordinate daily payment processing with third-party vendors and ensure ongoing compliance and financial accuracy.

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  Design and implement an end-to-end PBM prefunding process with Pharmacy Benefit Managers, including frameworks for tracking, monitoring, and resolving funding discrepancies. Coordinate with Treasury, Finance, Account Management, and Operations on funding strategies while serving as primary subject matter expert and process lead.

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  Drive tactical implementation of AI to enhance operational efficiency within Managed Care Operations, including developing AI-powered solutions for formulary validation and improving invoice processing workflows. Assess emerging technologies, contribute to business cases for adoption, and collaborate with IT and Data Science teams to translate innovations into measurable business value.

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  Own end-to-end processing and reporting for all four CMS IRA programs while ensuring strict adherence to regulatory deadlines to avoid penalties and regulatory risk. Partner with Finance, Strategic Pricing, and Government Pricing to manage multiple concurrent compliance deadlines with precision.

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  Serve as primary business liaison for the transition from the legacy ECP system to the Validata platform, supporting requirements definition, testing, and workflow integration. Develop and deliver comprehensive training programs to minimize operational disruption.

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  Support SOX control compliance for Managed Care Operations, ensuring adherence to all control requirements and maintaining accurate documentation. Coordinate with internal audit activities conducted by PricewaterhouseCoopers (PwC), serving as a key point of contact for audit inquiries, evidence requests, and remediation efforts.

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  Process and manage invoices from managed care customers outside the Big 3 customer base, ensuring accurate tracking, timely payment processing, and compliance with contract terms. Coordinate with Account Management and Finance to resolve discrepancies and maintain strong vendor relationships.

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  Train, mentor, and provide backup coverage for team members during extended absences and vacancies while maintaining cross-functional knowledge to ensure uninterrupted service delivery.

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  Partner with Treasury, Legal, Finance, Pricing & Analytics, Digital, Contract Development, and Account Management as a subject matter expert across multiple managed care disciplines.

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  Support Director, Managed Care Operations on ad hoc projects as required.

• Bachelor´s degree required

• Extensive knowledge of Managed Care

• 4 years of Model N experience

• Ability to take ownership of initiatives and drive them to completion

• Strong project management skills

• Financial experience preferred

• Proficient in Microsoft Office Tools, Excel a must

• Ability to collaborate effectively with external vendors

• Strong oral and written communications skills

• Collaborative mindset, consistently fostering teamwork to achieve shared goals and drive organizational success

• Highly organized, meticulous, and detail-oriented, with a disciplined approach and unwavering commitment to delivering superior quality work

• Bring the miracles of science to life alongside a supportive, future-focused team. 

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. 

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. 

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. 

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. 

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Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

Sanofi US endeavours to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 (1-866-726-6342) or click here

US and Puerto Rico Residents Only

Sanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

North America Applicants Only

The salary range for this position is:

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.