Service Center Manager

Sapp Bros. is opening a new location in St. George, Utah, and we’re looking for a Service Manager to lead our service department. We’re looking for someone with strong leadership skills, a background in diesel or heavy-duty truck repair, and a commitment to providing great customer service.

As Service Manager, you’ll oversee the day-to-day operations of the shop, lead and develop your team, and help ensure work is completed safely, efficiently, and to our customers’ satisfaction.

At Sapp Bros., our mission is to Bless and Serve. We’re looking for a leader who takes pride in their work, supports their team, and understands the importance of taking care of our customers.

• →Oversee daily service department operations and keep work moving efficiently.
• →Lead, train, and develop technicians while building a strong, dependable team.
• →Monitor service sales and department performance to help meet business goals.
• →Ensure repairs are completed safely, correctly, and in a timely manner.
• →Work with customers to address concerns and maintain positive relationships.
• →Maintain a clean, organized shop and ensure safety procedures are followed.
• →Assist with technician duties or operate the service truck when needed.
• →Help build and establish the service department as part of our new location.

• At least 3 years of service management experience in diesel repair, heavy-duty trucks, or a related field.
• Previous experience leading and developing a team.
• Strong communication, organizational, and problem-solving skills.
• A commitment to safety, quality workmanship, and customer service.
• The ability to manage competing priorities in a busy service environment.
• Flexibility to work evenings, weekends, and holidays as needed.

If you have the experience to lead a service department and enjoy building a strong team, we’d like to hear from you. Join Sapp Bros. in St. George and help us get our new location off to a great start!