Senior Accountant- Billing Specialist

Senior Accountant

The Senior Billing Specialist is responsible for overseeing complex billing operations, ensuring billing accuracy and compliance, supporting revenue-related activities, and driving process improvements across the Order-to-Cash lifecycle. This role serves as a key partner to cross-functional stakeholders, helping to resolve complex billing issues, strengthen operational controls, and support accurate financial reporting. The Order-to-Cash (O2C) team enables Saviynt revenue lifecycle by managing the operational processes that connect customer contracts, order management, billing, collections, and revenue reporting. The team is focused on delivering accurate and timely financial transactions, maintaining compliance and internal controls, supporting customer satisfaction, and building scalable processes that support the company's continued growth.

WHAT YOU WILL BE DOING

● Process and review daily Sales Orders in NetSuite based on closed opportunities

in Salesforce, ensuring complete accuracy and compliance with contractual terms.

● Validate customer, pricing, tax, billing, and commercial details before order

processing and invoicing.

● Create, review, and send customer invoices accurately and within defined timelines.

● Ensure all invoices are compliant with applicable tax regulations, company policies, and customer requirements.

● Upload invoices and supporting documents to customer billing portals as required.

● Maintain and manage key operational trackers such as: (PO tracker, SO tracker, Credit Memo tracker

● Support month-end and quarter-end close activities, including reconciliations and reporting.

● Perform billing reconciliations to ensure completeness and accuracy of invoicing and revenue-related data.

● Assist with revenue analysis, deferred revenue reviews, and billing-related reporting activities.

● Investigate and resolve billing discrepancies, invoice disputes, and customer queries in a timely manner.

● Partner closely with Sales, Revenue, Finance, Accounting, Collections, and Customer Success teams to resolve operational issues and improve processes.

● Identify opportunities for process improvements, automation, and operational efficiency within billing workflows.

● Support audit requests and maintain proper documentation for compliance purposes.

WHAT YOU BRING

● Bachelor of degree in Accounting, Finance, or related field

● 5+ years of billing, revenue operations, or accounting experience.

● Strong understanding of SaaS billing models, professional services billing, and revenue processes.

● Hands-on experience with NetSuite and Salesforce.

● Advanced Excel and reconciliation skills.

● Strong analytical, communication, and stakeholder management capabilities.