Associate Principal Site Reliability Engineer

We’re a fast-moving AI Security Company building AI-native infrastructure and
applications powered by LLMs and autonomous agents. Our stack is deeply integrated with AWS, Kubernetes, and OpenAI-based systems, and we’re rethinking reliability in a world where software can reason, adapt, and self-heal.

 

We’re hiring a Staff SRE Engineer to own reliability across our cloud-native and AI-driven platform. You’ll work at the intersection of distributed systems, Kubernetes operations, and LLM-powered automation, building systems that don’t just scale—but think and fix themselves.

• Own uptime, reliability, and performance of services running on AWS + Kubernetes (EKS).
• Design and implement self-healing infrastructure using automation and AI agents.
• Build LLM-powered operational tooling using APIs such as the OpenAI API for:
• Intelligent alert triage
• Incident summarization
• Root cause analysis
• Runbook automation
• Manage and scale Kubernetes workloads:
• Deployments, autoscaling, resource optimization
• Cluster reliability and cost efficiency
• Build and evolve observability systems:
• Metrics (Prometheus), dashboards (Grafana)
• Logs (ELK / OpenSearch)
• Tracing (OpenTelemetry)
• Define and enforce SLOs, SLAs, and error budgets tied to business metrics.
• Automate infrastructure using Terraform and CI/CD pipelines.
• Lead incident response, postmortems, and continuous reliability improvements.
• Introduce chaos engineering practices to proactively test system resilience.

• 8+ years in SRE / DevOps / Platform Engineering.
• Strong hands-on experience with:
• AWS infrastructure at scale
• Kubernetes (production-grade clusters)
• Proven ability to debug complex distributed systems under pressure.
• Strong coding skills (Python or Go)—you build internal platforms and tools.
• Experience implementing monitoring, alerting, and incident management systems.

- Complete security & privacy literacy and awareness training during onboarding and annually thereafter

- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

> Data Classification, Retention & Handling Policy

> Incident Response Policy/Procedures

> Business Continuity/Disaster Recovery Policy/Procedures

> Mobile Device Policy

> Account Management Policy

> Access Control Policy

> Personnel Security Policy

> Privacy Policy