Datacenter IT Technician

France·ParisFull-time (long term)mid

Customer SupportIt Support Specialist

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Quick Summary

Key Responsibilities

With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French. Career & Mobility: Our managers value internal mobility,

Technical Tools

Customer SupportIt Support Specialist

OUR STORY:

🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow !

Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.

Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.

With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.

Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.

📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.

Driven by our continuous growth and expanding infrastructure needs, we are seeking a dedicated Datacenter IT Technician to join our team.

Your core mission will be to maintain, diagnose, and repair IT hardware within our high-density datacenter environments. You will assemble racks, perform optoelectronic testing (fiber, copper, reflectometer, optical tracer), and resolve hardware issues efficiently while upholding high compliance and quality.

We work in a collaborative, fast-paced, and results-oriented environment where continuous improvement and service excellence drive our daily operations.

You will join a team of 3 technical experts in your cluster (Paris North or South region). You will work daily alongside your peers on-site in datacenter facilities, interacting directly with key infrastructure suppliers, as well as internal stakeholders including Hardware Support, Product Engineers, and client-facing internal teams.

Responsibilities

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What We Offer

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✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.
✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.
✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.

🔜 THE NEXT STEPS …

✓Discovery call with a Talent Acquisition Manager (30min)

✓Technical & Role Interview with the Datacenter Operations Manager (1h)

✓Interview with the Datacenter IT Team Leader (1h)

✓Final Interview with the Datacenter IT Technicians Team (1h)