Sr. Manager, Sales

We’re looking for a hands-on Senior Sales Manager who knows how to turn data into action and keep a fast-moving team focused on results. You’ll lead the day-to-day execution and operational performance of our Converged Communications Cisco Commercial Account Manager team, using Salesforce, SAP, Excel, and other business systems to spot opportunities, remove barriers, and improve how work gets done. You’ll partner closely with the Senior Director of Sales and teams across the business to create clarity, strengthen accountability, and help sellers spend more time selling.

• →Lead the converged communications Cisco commercial sales team and drive growth by setting clear priorities, coaching performance, and expanding opportunities across customers, partners, and the broader portfolio.
• →Support broader leadership priorities and strategic initiatives that advance the team and business as needs evolve.
• →Set a strong operating rhythm by reinforcing expectations and following through on commitments, deadlines, pipeline updates, forecasting, and customer activity.
• →Track team performance across revenue, gross profit, margin, forecast, quote and call activity, conversion, account growth, and open orders.
• →Use Salesforce, SAP, Excel, and other tools to uncover trends, opportunities, risks, performance gaps, and root causes.
• →Create clear reports and dashboards that give sales leadership timely, actionable insight and improve CRM data quality.
• →Resolve order, pricing, inventory, fulfillment, credit, and other issues that affect customers or slow the sales team down.
• →Partner with Order Management, Purchasing, Finance, Operations, Vendor Management, IT, and Sales Operations to drive ownership and solutions.
• →Improve processes, reduce recurring obstacles, and help the team spend more time on productive selling activity.

• Experience in inside sales, sales operations in the technology distribution channel, or another high-volume sales environment.
• Previous management experience
• A strong track record of organizing competing priorities, solving problems, and communicating clearly across teams.
• Advanced AI and CoPilot skills as well as advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, complex formulas, filtering, conditional logic, and large-data analysis.
• Strong Salesforce skills in reporting, dashboards, opportunity management, pipeline analysis, and data quality.
• Working SAP knowledge and the ability to research and troubleshoot order, pricing, inventory, and fulfillment issues.
• The confidence to reinforce accountability, use sound judgment, and influence results across teams without direct authority.
• Previous sales experience with the following manufacturers: Cisco, Juniper, HP, and HPE.
• Team leadership, process improvement, technology channel, Power Query, or management reporting experience is a plus. A bachelor’s degree or equivalent experience is preferred.

You’ll make an immediate difference by creating reliable visibility into performance, identifying risks sooner, resolving issues faster, and building stronger follow-through across the business. If you’re analytical, curious, accountable, and energized by helping a team perform at its best, this role offers the opportunity to make a visible impact.