Loss Mitigation Assoc I (Bankruptcy)

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.

As a Loss Mitigation Associate I (bankruptcy)  you are responsible for completing various diversified collection or loss mitigation activities.  You will work with members on the successful resolution of defaulted loans.  Responsibilities include a focus in bankruptcy processing and deceased member accounts.  You will also be responsible for foreclosure, collateral repossession, charge-off recovery and member relief processing such as forbearance or loan modification plans. You will need to consistently demonstrate effective sales and service skills.

Responsible for completing of various diversified collection or loss mitigation activities.  Works with members on the successful resolution of defaulted loans.  Responsibilities may include, bankruptcy processing, foreclosure, collateral repossession, charge-off recovery and member relief processing such as forbearance or loan modification plans.  Consistently demonstrates effective sales and service skills.

• →Serves as a primary operational resource for deceased member account administration, including intake, documentation review (e.g., death certificates, Letters of Administration), and coordination of account handling activities such as right of setoff, account disposition, and third-party inquiries in accordance with SCCU policy and regulatory requirements. 
• →Serves as main point of contact for members experiencing financial hardships. Offers and structures loss mitigation plans such as: modifications, forbearances, short sales, deed in lieu, and settlements to help the members and mitigate losses for the membership. 
• →Prepares and processes foreclosure actions on defaulted real estate secured loans when loss mitigation options have failed
• →Orders repossessions and assigns to wholesale auctions as needed
• →Works with attorneys to ensure bankruptcy, foreclosure, and probate cases are being handled properly and expeditiously.
• →Ensures that the Collections system is updated accurately and on a timely basis to properly reflect activities on loans in foreclosure, forbearance, modification, probate, or bankruptcy. Ensures that future follow-up dates are maintained as required.  Prepares ad-hoc and periodic reports as required.
• →Works to locate and work with members who have charged off accounts on payment and settlement options
• →Manages Insured and Investor Mortgages reporting and Compliance
• →Ability to work independently with minimal supervision.
• →Ability to communicate clearly and effectively, both verbally and in writing to ensure complete understanding and comprehension of the intent and content of the communication.
  

• 1-3 years in collections, real estate, or mortgage processing/servicing. Similar functions or customer service in a financial services environment may also be considered.
• High School diploma or equivalent experience required with some knowledge of both consumer and real estate lending products preferred. Knowledge of both federal and state statutes governing collection, bankruptcy, probate and foreclosures and mortgage servicing is helpful.

• Hybrid and Flexible Schedule Options: This position is hybrid with two days per week required in office.
• Monday – Friday: 7:00 a.m. - 7:00 p.m.
• Saturday 9:00 am - 3:00 p.m. Rotating Saturdays

I UNDERSTAND this application is a legal document for purposes of employment. Upon acceptance of an offer with SCCU, I understand that I will be required to complete background screening, employment and education verifications, and drug screening. If I am a member of Space Coast Credit Union, my SCCU membership accounts will be reviewed as part of the employment screening process to determine whether they are in good standing, as defined by SCCU policy. Failure to meet these standards may affect employment eligibility, including the possible withdrawal of a conditional offer of employment. I further understand that any misstatements or omissions in this application or during the pre-employment process may be considered falsification and could result in a decision not to hire me, or termination of employment if discovered after hire.

I UNDERSTAND that the information requested regarding date of birth, race, and sex is for the sole purpose of gathering the above information accurately and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification documentation upon hire.

SCCU is a drug-free workplace. I understand that as a condition of employment, I will be required to submit to drug testing and any procedures necessary to assess my qualifications for employment. If hired, I further understand that my employment is for no definite period and may be terminated at any time without prior notice.